Troubleshooting and information code
| Problem | Cause | Action | |
| The thaw function | The oven may not work, too much | Put one cup of water in a | |
| does not work. | food is being cooked, or improper | ||
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| cookware is being used. | and run the microwave | |
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| for | |
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| whether the water is heated. | |
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| Reduce the amount of food | |
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| and start the function again. | |
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| Use a cooking container with | |
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| a flat bottom. | |
| The interior light is | The door has been left open for a | The interior light may | |
| dim or does not turn | long time. | automatically turn off when | |
| on. |
| the Eco function operates. | |
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| Close and reopen the door or | |
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| press the Cancel button. | |
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| The interior light is covered by | Clean the inside of the oven | |
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| foreign matter. | and check again. | |
| A beeping sound | If the Auto Cook function is being | After turning over the food, | |
| occurs during cooking. | used, this beeping sound means it's | press the Start button again | |
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| time to turn over the food during | to restart operation. | |
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| thawing. |
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| The oven is not level. | The oven is installed on an uneven | Make sure the oven is | |
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| surface. | installed on flat, stable | |
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| surface. | |
| There are sparks | Metal containers are used during the | Do not use metal containers. | |
| during cooking. | oven/thawing functions. |
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| When power is | The door is not properly closed. | Close the door and check | |
| connected, the oven |
| again. | |
Troubleshooting | immediately starts to | There may be water or steam in | Let the oven cool and then | |
There is water | ||||
| work. |
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| There is electricity | The power or power socket is not | Make sure the power and | |
| coming from the oven. | properly grounded. | power socket are properly | |
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| grounded. | |
and | dripping. | some cases depending on the food. | wipe with a dry dish towel. | |
| This is not an oven malfunction. |
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information |
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There is steam through | There may be water or steam in | Let the oven cool and then | ||
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| a crack in the door. | some cases depending on the food. | wipe with a dry dish towel. | |
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| This is not an oven malfunction. |
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code | There is water left in | There may be water or steam in | Let the oven cool and then | |
the oven. | some cases depending on the food. | wipe with a dry dish towel. | ||
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| This is not an oven malfunction. |
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