Problem

Cause

Action

 

 

 

The brightness inside

Brightness changes depending on

Power output changes

the oven varies.

power output changes according to

during cooking are not

 

function.

malfunctions. This is not an

 

 

oven malfunction.

 

 

 

Cooking is finished,

To ventilate the oven, the cooling fan

This is not an oven

but the cooling fan is

continues to run for about 3 minutes

malfunction.

still running.

after cooking is complete.

 

 

 

 

Pressing the +30sec

This happens when the oven was not

The microwave oven is

button operates the

operating.

designed to operate by

oven.

 

pressing the +30sec button

 

 

when it was not operating.

 

 

 

Turntable

 

 

 

 

 

While turning, the

There is no roller ring, or the roller

Install the roller ring and

turntable comes out of

ring is not properly in place.

then try again.

place or stops turning.

 

 

 

 

 

The turn table drags

The roller ring is not properly in

Adjust the amount of food

while turning.

place, there is too much food, or the

and do not use containers

 

container is too large and touches

that are too large.

 

the inside of the microwave.

 

 

 

 

The turn table rattles

Food residue is stuck to the bottom

Remove any food residue

while turning and is

of the oven.

stuck to the bottom of the

noisy.

 

oven.

 

 

 

Grill

Smoke comes out during operation.

During initial operation, smoke may

This is not a malfunction,

come from the heating elements

and if you run the oven 2-3

when you first use the oven.

times, it should stop.

 

 

Food is on the heating elements.

Let the oven cool and then

 

remove the food from the

 

heating elements.

 

 

Food is too close to the grill.

Put the food a suitable

 

distance away while

 

cooking.

 

 

Food is not properly prepared and/

Make sure food is properly

or arranged.

prepared and arranged.

 

 

Troubleshooting and information code

English 63

MG28J5215AS_EF_DE68-04322B-00_EN.indd 63

2014-12-30 ￿￿ 1:10:46

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Samsung MG28J5215AS/EF, MG28J5215AS/EG, MG28J5215AB/EG, MG28J5215AB/EF, MG28J5215AW/EF Troubleshooting and information code