Samsung WW6HJ4063LW/KJ, WW70J4260GS/KJ, WW6SJ4063LW/KJ, WW7SJ4260GS/KJ Troubleshooting, Checkpoints

Troubleshooting

Checkpoints

If you encounter a problem with the washing machine, first check the table below and try the suggestions.

Problem		Action
	• Make sure the washing machine is plugged in.
	• Make sure the door is properly closed.
	• Make sure the water taps are open.
	• Make sure to press or tap Start/Pause to start the washing
Does not start.		machine.
	•	Make sure Child Lock is not activated.
	•	Before the washing machine starts to fill, it will make a series
		of clicking noises to check the door lock and does a quick
		drain.
	• Check the fuse or reset the circuit breaker.
	• Fully open the water tap.
Water supply is	•	Make sure the door is properly closed.
insufficient, or no	•	Make sure the water supply hose is not frozen.
water is supplied.	•	Make sure the water supply hose is not kinked or clogged.
	•	Make sure there is sufficient water pressure.
	• Make sure the washing machine is running with sufficient
		water pressure.
After a cycle,	• Make sure the detergent is added to the centre of the
		detergent drawer.
detergent remains in
	•	Make sure the rinse cap is inserted properly.
the detergent drawer.
	•	If using granular detergent, make sure the detergent selector
		is in the upper position.
	• Remove the rinse cap and clean the detergent drawer.

Troubleshooting

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2016/8/10 13:30:44