Problem

 

Action

 

 

 

• Make sure the Internet connection to your house is properly

Wi-Fi does not work

 

established.

Make sure the router turns on and operates normally.

(Wi-Fi models only).

Make sure you have installed the latest version of the Smart

 

 

 

Control App.

 

 

 

If a problem persists, contact a local Samsung service centre.

Troubleshooting

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