Troubleshooting

Problem

 

Action

 

 

 

 

 

 

 

• Make sure the door is properly closed.

 

• Make sure all hose connections are tight.

Leaks water.

• Make sure the end of the drain hose is correctly inserted and

 

secured to the drain system.

 

 

 

Avoid overloading.

 

Use high efficiency (HE) detergent to prevent oversudsing.

 

 

 

 

 

 

 

• Excessive suds collect in recesses and can cause foul odours.

Has odours.

• Run cleansing cycles to sanitize periodically.

Clean the door seal (diaphragm).

 

 

• Dry the washing machine interior after a cycle has finished.

 

 

 

 

 

 

 

No bubbles are seen

Overloading may screen bubbles.

(Bubbleshot models

Severely contaminated laundry may not generate bubbles.

only).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The Add Door can be opened only when the

 

 

 

indicator

 

 

appears. However, it does not open in the following cases:

Can I open the Add

 

-  When the boiling or drying process is running and the

 

internal temperature becomes high.

Door at any time?

 

 

-  If you set the Child Lock for safety reasons.

 

 

 

 

-  When the drum wash or drum drying cycle is running that

 

 

does not involve additional laundry.

 

 

 

 

 

 

 

If a problem persists, contact a local Samsung service centre.

Troubleshooting

58  English

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Samsung WW90M643OQW/EE, WW80M642OPW/EE manual Troubleshooting