Chapter 10 First-Time Setup

Setting Up CTS Components

Click Refresh Microphones Status (CTS-3200s only) to update the on/off status of all microphones.

Click Stop when setup is complete.

Troubleshooting Microphones

Use Table 10-4to troubleshoot problems with microphones.

Table 10-4

Troubleshooting Chart for Microphone Problems

 

 

 

 

 

Problem

 

Possible Cause

Possible Solution

 

 

 

Sound is muffled.

Something near or on the

Move objects away from the

 

 

microphone is distorting the

microphone.

 

 

sound.

 

 

 

 

Cisco TelePresence 3000/3200 only

Microphone cable is not

Check that the cable from the

Sound registers at the wrong

connected to its corresponding

microphone is plugged into the

microphone.

 

codec.

correct receptor on the codec.

 

 

 

Plug all microphones into the

 

 

 

primary codec.

 

 

 

No sound registers.

Microphone cable is not

Check that the system is plugged

 

 

connected or is only partially

in and power is on.

 

 

connected.

Check that the microphone plug

 

 

 

 

 

 

is firmly seated in the correct

 

 

 

connector on the primary codec.

 

 

 

Check that the mute light on each

 

 

 

microphone is lit. An unlit light

 

 

 

indicates that the microphone is

 

 

 

not plugged in.

 

 

 

Lightly tap the microphone to

 

 

 

see if sound registers.

 

 

 

Contact Cisco technical support

 

 

 

if you are certain that the cabling

 

 

 

is correct and power is applied to

 

 

 

the system, but no sound

 

 

 

registers on the microphone.

 

 

 

Microphone icon with red pipe

Microphone is not connected.

Check that the microphone is

displays.

 

 

properly plugged in.

 

 

 

Microphone icon with question

One of the microphones is

Check that the microphone is

mark displays.

 

unplugged.

properly plugged in.

 

 

 

 

Setting Up the Projector

To set up the projector, complete the following steps:

Note The following procedures are specific to the Sanyo PLV-Z4 and PLV-Z5 projectors.

 

Cisco TelePresence System 3200

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Cisco Systems 3200 Setting Up the Projector, Troubleshooting Microphones, Use -4to troubleshoot problems with microphones

3200 specifications

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