Appendix > Troubleshooting 37
Problem Solution
I cannot
download files to
my player.
•Check if the USB plug is correctly
connected. Reconnect it.
•Check if the memory is full.
•Press and hold the Power button for about
8-10 seconds to reset your player.
Files or data are
missing.
Check if you disconnected the USB plug while
transferring files or data. This can cause data
loss or fatal errors in your player. Samsung is
not responsible for any damages resulting from
data loss.
The playing time
does not display
correctly during
playback.
This is normal if the currently playing file is in the
VBR (Variable Bit Rate) format.
The file name
does not display
correctly.
Change the language setting in <Settings>
<Language> <Contents>.
My player is
getting hot to the
touch.
Charging the battery can heat up your player. It
does not affect the player's life or capabilities.