PROBLEM SOLVING
NOTE: Turn OFF the power switch and unplug the electrical cord before servicing.
PROBLEM
Motor wonʼt start
No suction at end of hose
Reduced suction
Cleaner shuts off
CAUSE
✓
Electric plug
✓ | Power switch not |
| turned “ON” |
✓ | Full paper bag |
✓ | Hose |
✓ | Front cover not |
| latched |
✓ | Full paper bag |
✓ | Slip ring open |
✓ | Hose |
✓ | Internal safety |
| thermostat trips |
SOLUTION
Push plug securely into outlet.
Try another outlet.
Check circuit breaker.
Make sure power switch is “ON.”
Replace paper bag.
Remove any clogs from hose that restrict airfl ow, then try again.
Push front cover until it latches fi rmly.
Replace paper bag.
Rotate slip ring on wand until hole is covered.
Remove any clogs from hose that restrict airfl ow, then try again.
Unplug cleaner and check for obstructions in hose, wands and attachments.
Check for full paper bag.
Clean/replace motor fi lter.
| ✓ | Cord connection at |
|
| hose |
General questions | ✓ | Assembly or related |
|
| attachments |
Check powerhead and hose plugs for proper connection.
Call
8 am to 7:30 pm Monday - Friday, and 10 am to 6:30 pm Saturday, CST.
Know the model number and serial number when you call.
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