Helpful Hints (Problems / Solutions)
Before calling for assistance, please check the condition that most closely resembles your problem in the following chart, then try the solutions for that condition. Visit our Web site at www.sanyoctv.com or call toll free
| Problem | Check these Conditions | Try these Solutions | Page |
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| No. |
TV turns off automatically. | • Check signal (Cable/Ant.) connection. | • Press POWER key. | 4 |
| • Power surge protection feature. | • The sleep timer may have been set. |
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| • Unplug TV momentarily. |
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No picture, poor picture or wavy | • Check antenna/external equipment | • Adjust antenna. | 4, 12 |
lines in picture. | connections. |
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| • May be station trouble, NO signal | • Try a different channel. |
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| broadcast. | • Press RESET key or restart channel |
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| • Brightness or Contrast misadjusted. | search. |
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| • Possible interference from household | • Turn off Mixer, Drill, Blender, etc. |
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| appliance. |
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No sound, poor. No sound on | • May be station trouble. | • Try a different channel. | 12 |
some channels. | • Maybe MUTE function is on. | • Adjust volume. |
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| • Check Audio / Video connections. |
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No Captioning. | • Check if station is broadcasting a Closed- | • Sselect Caption1 or Caption2. | 13 |
| Caption signal. Select another channel. |
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Poor Color or no color. | • Check if program is in color. | • Try a different channel. | 4, 12 |
| • Check antenna/external equipment | • Adjust antenna. |
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| connections. | • Press RESET key to restart channel |
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| • Color or Tint misadjusted. | search. |
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| • May be station trouble. |
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Blue Screen with Video1, Video2, | • Check Audio / Video connections. | • Press INPUT key. | 6~7, 13 |
or Component3 displayed. | • Check external equipment connections. | • Switch on external equipment. |
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| • Check external equipment setting. | • Set DVD component output to interlaced. |
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| • Check DVD setting. |
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No TV Stereo or SAP Sound. | • Check if station is broadcasting a true MTS | • Select Stereo or SAP from Audio on- | 12 |
| stereo signal or a SAP signal. | screen menu. |
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Cannot select or scan some | • Channel may be removed from memory. | • Select CH. Scan Memory and manually add | 14~15 |
channels. | • Check antenna connections. | channels or start CH. (channel) search. |
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| • | • Turn |
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| to clear all settings. |
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Remote Control will not work | • Press TV key to operate the TV. Press | • Check external equipment. | 8, 9~11 |
TV or other equipment (VCR, | VCR to operate VCR. Press AUX to operate | • Replace batteries. |
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Cable Box, and DVD). | Cable Box and DVD. | • Aim remote control at front of TV and |
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| • Check batteries; see if TV is plugged in. | external equipment. |
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Menu words seem misspelled. | • Maybe a different language is selected. | • Reselect menu language choice using the | 12 |
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Cabinet makes popping sound. | • This is a normal condition during warm- |
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| up and cool down of the plastic cabinet |
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| parts. |
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16 Helpful Hints (Problems / Solutions)