FREQUENTLY ASKED QUESTIONS (FAQ)

1.What channel do I put my television on to watch a DVD player?

To determine where the DVD player is connected, turn the DVD player and TV on and set the TV on channel 3. Then press the INPUT key on the remote control to scroll through the signal inputs to locate the DVD player startup screen.

2.I am not receiving all of my VHF and UHF channels or cable channels?

Make sure an antenna or your cable service is connected to the “ANT” Terminal. If there is a VCR connected, make sure it is turned off. Press the RESET key on the remote two times to begin an automatic channel search.

3. How do you turn the caption on and off?

To turn captioning on or off, press and release the CAPTION key on the remote until the desired caption mode appears (CC1 and Digital CC1 are used most commonly).

4.I’m connected to a satellite system. How do I get my television to go to channel 73?

Turn on the satellite receiver then press the RESET key on the remote twice to begin a channel search. If after the search no satellite channels appear. Tune the TV to channel 3. Press the MENU key on the remote and select “Analog Antenna Signal.” Use the CURSOR keys to select CABLE. Press the EXIT key, then press in channel 73.

5. How do I get a full picture on the screen?

If you are connected to a Cable box or Satellite receiver, bring up the box menus and select 16.9 as the screen aspect ratio. Then press the PIX SHAPE key on the television remote control for the desired screen shape.

6. Is my remote universal?

No, this remote control is designed to operate a Sanyo television only.

7.When I do a channel search some of my digital channels disappear. What is wrong?

Many digital stations are not on-the-air 24 hours a day. After doing the initial channel search, always use the menu system to perform a “Digital Add-on Search” to add new digital chan- nels, so that stations not on-the-air during the search will not be erased.

8. There is no picture, sound is ok?

Check appropriate video connection to make sure it corresponds to the audio connection being used. If the sound is associated with component jacks on a DVD player, it may be necessary to access the DVD menu to select the component outputs or S-Video output.

9. There is no sound, picture is clear?

If you are connecting your television through the Composite jacks (Video1), S-Video jack (Video1), or Component jacks (Video2 or Video3) the matching audio jacks must also be connected.

10.The picture is not as clear as it should be. Am I using the best quality connection?

Picture quality is classified as follows:

Analog RF signal (off-air or cable) . . . . . . . . . . . . . . . . Basic Video1 (Composite – yellow) . . . . . . . . . . . . . . . . . . . . . Good Video1 (S-Video) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Better Video2 (Component – green, blue, red) . . . . . . Exceptional Video3 (Component – green, blue, red) . . . . . . Exceptional Digital RF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Exceptional

11. How do I register my television warranty?

No registration is necessary, just hold on to your sales receipt. We will warranty the television from the date on the receipt.

12.Where is the code for a Sanyo television to program into my universal remote?

You must obtain the code from the manufacturer of the remote control you want to program. Refer to the remote’s owner’s manual.

13.When I adjust the volume on the television why does the volume level on the surround sound system remain steady?

The audio output jacks are set to a fixed level and do not vary with the television volume. The volume control on the surround sound system must be used.

14.My digital channel number doesn’t match the station number.

On some digital channels the channel number displayed on the television will be different than the channel ID number. This is determined by the digital package broadcasted from the local station through the digital signal.

15.What is the recommended method for cleaning the cabinet and screen?

Many common household aerosol sprays, cleaning agents, solvents, and polishes will cause permanent damage to the fine cabinet surface.

1. Unplug the power cord before cleaning the television.

2. Clean the cabinet and screen with a soft damp cloth.

NOTE: Never spray liquids on the screen because they can run down and drip onto the chassis. This may cause component failure not covered under Warranty.

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