Voicemail 1571
Your voicemail automatically takes messages when your mobile is switched off, engaged, or if you aren’t able to answer it.
Plus it sends you a text message to let you know a voicemail has been received. Up to 50 messages, each up to 3 minutes long can be stored which are accessible not only via your mobile but any
Messages are stored automatically for:
•New messages: 28 days
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•Saved messages: 7 days
To listen to voicemail
•Dial 1571
There is no charge for calls to voicemail using the BT wireless broadband network (i.e. through the BT Fusion Mobile service).
Set up your personal greeting
A personal greeting reassures callers that they’re through to the right person. You can change your greeting as often as you like, and it’s easy to set up.
Personalise your greeting
•Dial 1571
•Press 3 and follow the voice prompts
•Press # to save your recording
Set up a voicemail PIN
This allows you to access your messages from any other phone whether you are at home or abroad.
•Dial 1571
•Press 1 for the Main Menu
•Press 4 for Mailbox Settings
•Press 2 for Security Options and follow the voice prompts
How to check your messages from another phone and when you’re abroad
To listen to a voicemail message from another phone or when you are abroad you must first set up your voicemail PIN. (You need to do this before you leave the UK.)
•Dial your mailbox number, which is included in your text notification in the international format (prefixed with +44 without the leading 0)
•Key 9 when hearing the greeting
•Enter your voicemail PIN and follow the voice prompts
Please note: To find your mailbox dial, *#104#
Voicemail shortcodes
When listening to your messages you can:
2Repeat message
3Delete message
4Rewind message by 8 seconds
5Hear the number of the person who has called you (works on current message only)
55Return the call
6Fast forward 8 seconds
66Hear the next message
7Save the current message
9Help
Please note: Call Return will not work if the caller has withheld their number, or if the call originates from outside the UK.
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