Multimedia FAQs

1.How does my phone’s Multimedia Service differ from video messaging?

Multimedia Service lets you access high-quality video and audio clips provided by external sources. Video messaging lets you capture, upload and share videos that you personally create with your phone’s built-in camcorder.

2.Will I know if I’m receiving an incoming call while I’m viewing or listening to an audio clip?

No. All incoming calls will roll into voicemail while you are playing a clip. If the caller leaves a voicemail, the voicemail icon will appear on the screen.

3.How long are the clips? Will I know the estimated time it will take to play the clip prior to accessing it?

Once you have selected a channel, you will see a listing of the available clips, with the clip’s length appearing after the clip’s title. In general, a clip’s duration will depend on the story or content being provided, and can be fairly short or as long as a few minutes.

4.Can I access a multimedia clip wherever I am, as long as I have my phone?

As long as you are on the home network, you will have access to the audio and video clips.

Note: Multimedia Service does not work where service is unavailable.

5.How can I easily access a channel without having to scroll through all the channels?

Each channel will have a number to the left of it. You can simply press this number to quickly access the clips located within that channel.

Tip: When entering the specific channel number, channels 01 - 09 do not require you to enter a “0.” For example, to access channel “07,” just press the “7” key.

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