Table of Contents

Follow Steps 1 through 7 to complete the DSL Equipment Installation

Step 1: Verify Your System Requirements and Documents

2

Step 2: Verify the Contents of Your DSL Equipment Kit

3

Step 3: Install a Telephone Filter on Every Telephone Line

4

Step 4: Select Modem and Minimum Requirements Check

8

Step 5: Installing the Alcatel Speed Touch PC®

12

Step 6: Finish Configuring your System

19

Step 7: Follow the Instructions Provided Separately by your Internet Service Provider

22

APPENDICES

23

Having Trouble?

24

Uninstalling/Reinstalling the Alcatel Speed Touch PC® Adapter

25

Adding TCP/IP to Windows NT

26

Troubleshooting SBC Express

29

Modem Diagnostic Lights

31

For Support:

 

Review the troubleshooting section in this guide on page 24

Call your Internet Service Provider 'help desk' for further information on Internet Service Provider connection, and registration.

IMPORTANT NOTE: This guide portrays the typical flow for the installation process. Please follow the instructions, including running the SBC Express software BEFORE installing any NIC cards or modems. Some computer or network configurations may cause software windows to appear that are not depicted in this guide. Please read and follow the instructions on those screens to continue the installation process.

Verify that you are installing your DSL equipment AFTER the “Service Completion Date” given to you when you ordered your DSL Internet Service.

SBC Advanced Solutions, Inc. and affiliates have no responsibility for any personal injury or property damage which may result from your installation of DSL Equipment as discussed in this Guide. SBC Advanced Solutions, Inc. and its affiliates specifically disclaim any liability for such injury or damage. By proceeding with this installation, you assume all risk of personal injury or property damage. Please consult the documentation provided by your PC vendor to identify any impacts to your warranty. SBC, SBC EXPRESS and the SBC Logo are registered trademarks of SBC Communications, Inc.

Installation Guide for Customer Self-Install: Alcatel Speed Touch PC®, Windows NT

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©2001 SBC Advanced Solutions, Inc. All rights reserved

 

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SBC comm PCNT02 manual Table of Contents