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SBC comm PCNT02 manual Table of Contents

Models: PCNT02

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Table of Contents

Table of Contents

Follow Steps 1 through 7 to complete the DSL Equipment Installation

Step 1: Verify Your System Requirements and Documents	2
Step 2: Verify the Contents of Your DSL Equipment Kit	3
Step 3: Install a Telephone Filter on Every Telephone Line	4
Step 4: Select Modem and Minimum Requirements Check	8
Step 5: Installing the Alcatel Speed Touch PC®	12
Step 6: Finish Configuring your System	19
Step 7: Follow the Instructions Provided Separately by your Internet Service Provider	22
APPENDICES	23
Having Trouble?	24
Uninstalling/Reinstalling the Alcatel Speed Touch PC® Adapter	25
Adding TCP/IP to Windows NT	26
Troubleshooting SBC Express	29
Modem Diagnostic Lights	31
For Support:

•Review the troubleshooting section in this guide on page 24

•Call your Internet Service Provider 'help desk' for further information on Internet Service Provider connection, and registration.

IMPORTANT NOTE: This guide portrays the typical flow for the installation process. Please follow the instructions, including running the SBC Express software BEFORE installing any NIC cards or modems. Some computer or network configurations may cause software windows to appear that are not depicted in this guide. Please read and follow the instructions on those screens to continue the installation process.

Verify that you are installing your DSL equipment AFTER the “Service Completion Date” given to you when you ordered your DSL Internet Service.

SBC Advanced Solutions, Inc. and affiliates have no responsibility for any personal injury or property damage which may result from your installation of DSL Equipment as discussed in this Guide. SBC Advanced Solutions, Inc. and its affiliates specifically disclaim any liability for such injury or damage. By proceeding with this installation, you assume all risk of personal injury or property damage. Please consult the documentation provided by your PC vendor to identify any impacts to your warranty. SBC, SBC EXPRESS and the SBC Logo are registered trademarks of SBC Communications, Inc.

Installation Guide for Customer Self-Install: Alcatel Speed Touch PC®, Windows NT	Page 1
©2001 SBC Advanced Solutions, Inc. All rights reserved

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SBC comm PCNT02 manual Table of Contents, Follow Steps 1 through 7 to complete the DSL Equipment Installation

Contents

Windows NT DSL Equipment Installation Guide Alcatel Speed Touch PC2001 SBC Advanced Solutions, Inc. All rights reserved READ ME FIRSTTable of Contents Follow Steps 1 through 7 to complete the DSL Equipment InstallationStep 1 Verify Your System Requirements and Documents This Installation Guide is for Windows NT users only2001 SBC Advanced Solutions, Inc. All rights reserved Step 2 Verify the Contents of Your DSL Equipment KitA This Installation Guide and the SBC Express CD B 1 Alcatel Speed Touch PC Internal Modem2 Insert the 2-way adapter in the phone jack Step 3 Install a Telephone Filter on Every Telephone Line1 Locate the phone jack where you want to connect your DSL 3 Connect a filter to one side of the 2-way adapter2001 SBC Advanced Solutions, Inc. All rights reserved 4 If you have a phone, fax machine, analog modem orother phone device at this location, connect it to the filter To the DSL modemWall mount phones Other phonesAnswering machines Caller ID boxes Remember! Don’t install a filter on the data cable that you arePage 2001 SBC Advanced Solutions, Inc. All rights reserved3-3 Other filters you may encounter in your DSL Equipment Kit Step 4 Select Modem and Minimum Requirements Check Page 2001 SBC Advanced Solutions, Inc. All rights reserved4-3 SBC Express displays the Welcome screen. Click Next to proceed 4-5 SBC Express now prompts you for your first and last name. Please type your first and last name and then click Next to proceed. Do not enter Technician Name 4-7 SBC Express quickly checks your computer system to ensure that it meets the minimum requirements for DSL service Step 5 Installing the Alcatel Speed Touch PC You should be at the following screen in the SBC Express SoftwarePCI Slot Remove PCI slot cover Installing the Alcatel Speed Touch PC Software 5-11 Turn on your computer5-15 Click on the Have Disk button 2001 SBC Advanced Solutions, Inc. All rights reserved5-13 Click on the Adapters tab 5-14 Click on the Add button Page5-17 Windows NT will presents the following select OEM option screen, select ITeX ADSL PCI NIC and click OK. Note The IteX ADSL PCI NIC is the Alcatel Speed Touch PC adapter. This is the formal adapter name used for NT 5-19 You will be prompted to bind a TCIP/IP address to the Adapter. Select the ITeX ADSL PCI NIC in the drop down box in the Microsoft TCP/IP Properties window shown below. Next, click “Specify an IP address.” Fill in the IP address with the dummy IP of 5-21 SBC Express will re-run the Minimum Requirements test and detect the newly installed Alcatel Speed Touch PC adapter and complete, stopping at the following screen. If problems are detected follow the instructions on the screen or look at the troubleshooting section of this manual for further information. Follow the instructions in Step 6 beginning on the next page before continuing Step 6 Finish Configuring Your System 6-4 Click Next to proceed to performance changes 2001 SBC Advanced Solutions, Inc. All rights reserved PagePage Page 2001 SBC Advanced Solutions, Inc. All rights reservedAppendices I can’t open my computer case. What do I do? APPENDIX AHaving Trouble? I can’t connect. What do I do?APPENDIX B Uninstall/reinstall the Alcatel Speed Touch PC AdapterAdding TCP\IP to Windows NT APPENDIX C2001 SBC Advanced Solutions, Inc. All rights reserved Page3. Select the ‘TCP/IP Protocol’ and click ‘OK.’ 5. Select “No” when NT asks ‘Do you wish to use DHCP?’2001 SBC Advanced Solutions, Inc. All rights reserved PagePage 2001 SBC Advanced Solutions, Inc. All rights reserved6. After clicking “No”, TCP/IP should appear under the protocols tab Problem APPENDIX D2001 SBC Advanced Solutions, Inc. All rights reserved Solution2001 SBC Advanced Solutions, Inc. All rights reserved PageAPPENDIX E Diagnostic Icon