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SCEPTRE E195 HDTV User Manual
Please read this warranty card carefully, it is a “ONE-YEAR LIMITED WARRANTY” on parts and labor and is only
valid when purchased from an Authorized Reseller, only on new and non-refurbished product, and available to
customers in the Continental US, Alaska, Hawaii and Puerto Rico. See below for the SCEPTRE Extended Service
warranty.
SCEPTRE’s Responsibility
SCEPTRE Displays purchased in the United States are warranted to be free from defects in materials or
workmanship for a period of one (1) year from the date of their original retail purchase. If the unit fails to conform to
this warranty, we will service the monitor using new or refurbished parts.
Service Labor
During a period of one (1) year from the effective warranty date, SCEPTRE will provide, when needed, service labor
to repair a manufacturing defect at its designated Service Center. To obtain warranty service in the Untied States,
you must first call our Customer Support at (800) 788-2878. The determination of service will be made by SCEPTRE
Customer Support. PLEASE DO NOT
RETURN YOUR UNIT TO SCEPTRE WITHOUT PRIOR AUTHORIZATION.
Parts
New or remanufactured replacements for defective parts will be used for repairs by SCEPTRE at its designated
Service Center for one (1) year from the effective warranty date. Such replacement parts are warranted for the
remaining portion of the original warranty period.
Service
During the one (1) year warranty period, SCEPTRE will, at its option and sole discretion, repair or replace defective
parts, including replacement of the entire Panel. The Customer will be required to ship the unit to the Service Center
indicated at the time Customer Support is contacted to make the necessary repairs, you are responsible for all
transportation charges to the service facility. SCEPTRE is not responsible for the de-installation or re-installation of
the unit.
Packaging and Shipping Instruction
When you send the product to an authorized SCEPTRE service facility you must use the original carton box and
packing material or an equivalent as designated by SCEPTRE.
Not Covered
This warranty does not cover defects, malfunctions or failures resulting from shipping or transit accidents, abuse,
misuse, operation contrary to furnished instructions, operation on incorrect power supplies, operation with faulty
associated equipment, modification, alteration, improper servicing, tampering or normal wear and tear or TVs on
which the serial number has been removed or defaced. Image Sticking caused by operating at excessive brightness
levels for extended periods or mishandling are not covered by this warranty.
ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE SHALL BE LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH
ABOVE. OUR LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE
WHATSOEVER, INCLUDING OUR NEGLIGENCE, ALLEGED DAMAGE OR DEFECTIVE GOODS, WHETHER
SUCH DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF
THE DISPLAY. WE SHALL NOT BE RESPONSIBLE FOR LOSS OF USE, COMMERCIAL LOSS OR OTHER
INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. This warranty gives you
specific legal rights, and you may also have other rights which vary from state to state. This is the only warranty
applicable; no one is authorized to extend or modify it or to grant any other warranty.
SCEPTRE retains the right to assess all warranty claims and to determine if damages are covered by the warranty. In
case of a claim that is not covered by the warranty, you will be contacted to determine whether SCEPTRE should
repair the damage for a fee or whether the product should be returned to you as received by the repair center.
Dead Pixel Policy
There are millions of pixels on a LED screen. Therefore, there is industry standard specification regarding dead or
bad pixels. SCEPTRE sets limit on the LED at 3 dead pixels in a cluster adjacent to each other, or 5 dead pixels in a
combination of color and brightness of dead pixels. Any number of dead or bad pixels under the limit is considered
normal specification.
Owner’s Responsibility
Effective Warranty Date
Warranty begins on the date of sale to the end user. To ensure warranty service, keep the dated bill or sale receipt as
evidence of the purchase date.
Warranty Service
For warranty service information, contact SCEPTRE Customer Support at (800) 788-2878, 8:30 am to 5:30 pm PST
or visit www.Sceptre.com. Parts and service labor that are SCEPTRE’s responsibility (see above) will be provided
without charge. Other service is at the owner’s expense. You must provide the model, serial number and date of
purchase. Before you ask for warranty service, read your User Manual. You might avoid a service call.
Warranty conditions are subject to change, for latest Warranty Terms and Conditions and additional information
regarding your warranty, please see complete details online at www.SCEPTRE.com.