When problems occur with the XM tuner, a message will appear on the display. Refer to the table below to iden- tify the problem, then take the suggested corrective action.
| The XM antenna is not connected. | |
CHECK ANTENNA | Check whether the XM antenna cable is attached securely. | |
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A | ||
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| Make sure that there is nothing unusual with the antenna or antenna cable. | |
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NO SIGNAL | Wait until your vehicle reaches a location with a stronger signal. | |
| XM signal is too weak at the current location. | |
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LOADING | Wait until the unit has received the information. | |
| Unit is acquiring audio or program information. | |
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OFF AIR | The channel you selected is not broadcasting any programming. | |
Select another channel. | ||
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CH UNAUTHORIZED | Wait until the update is finished. | |
| The unit is updating the encryption code. | |
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CH UNAVAILABLE | The unit is receiving a channel with no SID. | |
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The XM Listener Care Center is also available on the phone, please call
47