Seagate Understanding Performance and Reliability in Drives: ST2000NM0043, ST3000NM0043, ST3000NM0053, ST3000NM0063

Caution. The drive motor must come to a complete stop prior to changing the plane of operation. This time is required to insure data integrity.

6.2.4S.M.A.R.T.

S.M.A.R.T. is an acronym for Self-Monitoring Analysis and Reporting Technology. This technology is intended to recognize conditions that indicate imminent drive failure and is designed to provide sufficient warning of a failure to allow you to back up the data before an actual failure occurs.

Note. The drive’s firmware monitors specific attributes for degradation over time but can’t predict instanta- neous drive failures.

Each monitored attribute has been selected to monitor a specific set of failure conditions in the operating per- formance of the drive and the thresholds are optimized to minimize “false” and “failed” predictions.

Controlling S.M.A.R.T.

The operating mode of S.M.A.R.T. is controlled by the DEXCPT and PERF bits on the Informational Exceptions Control mode page (1Ch). Use the DEXCPT bit to enable or disable the S.M.A.R.T. feature. Setting the DEX- CPT bit disables all S.M.A.R.T. functions. When enabled, S.M.A.R.T. collects on-line data as the drive performs normal read and write operations. When the PERF bit is set, the drive is considered to be in “On-line Mode Only” and will not perform off-line functions.

You can measure off-line attributes and force the drive to save the data by using the Rezero Unit command. Forcing S.M.A.R.T. resets the timer so that the next scheduled interrupt is in one hour.

You can interrogate the drive through the host to determine the time remaining before the next scheduled mea- surement and data logging process occurs. To accomplish this, issue a Log Sense command to log page 0x3E. This allows you to control when S.M.A.R.T. interruptions occur. Forcing S.M.A.R.T. with the RTZ command resets the timer.

Performance impact

S.M.A.R.T. attribute data is saved to the disc so that the events that caused a predictive failure can be recre- ated. The drive measures and saves parameters once every one hour subject to an idle period on the drive interfaces. The process of measuring off-line attribute data and saving data to the disc is interruptable. The maximum on-line only processing delay is summarized below:

Maximum processing delay
	On-line only delay	Fully-enabled delay
	DEXCPT = 0, PERF = 1	DEXCPT = 0, PERF = 0
S.M.A.R.T. delay times	233 ms	560 ms

Reporting control

Reporting is controlled by the MRIE bits in the Informational Exceptions Control mode page (1Ch). An exam- ple, if the MRIE is set to one, the firmware will issue to the host an 01-5D00 sense code. The FRU field con- tains the type of predictive failure that occurred. The error code is preserved through bus resets and power cycles.

Determining rate

S.M.A.R.T. monitors the rate at which errors occur and signals a predictive failure if the rate of degraded errors increases to an unacceptable level. To determine rate, error events are logged and compared to the number of total operations for a given attribute. The interval defines the number of operations over which to measure the rate. The counter that keeps track of the current number of operations is referred to as the Interval Counter.

16 Constellation ES Series SAS Product Manual, Rev. F