5.3RELIABILITY AND SERVICE

Integrators can enhance the reliability of Pulsar.2 drives by ensuring that the drive receives adequate cooling. Section 6.0 provides temperature measurements and other information that may be used to enhance the service life of the drive. Section 10.2 provides recommended air-flow information.

5.3.1Annualized Failure Rate (AFR) and Mean Time Between Failure (MTBF)

The production drive shall achieve an AFR of 0.44% (MTBF of 2,000,000 hours) when operated in an environment that ensures the case temperatures do not exceed the values specified in Section 6.5. Operation at case temperatures outside the specifications in Section 6.5 may increase the product AFR (decrease the MTBF). The AFR (MTBF) is a population statistic not relevant to individual units.

The AFR (MTBF) specification is based on the following assumptions for Enterprise Storage System environments:

8760 power-on hours per year.

250 average on/off cycles per year.

Operations at nominal voltages.

Systems will provide adequate cooling to ensure the case temperatures specified in Section 6.5 are not exceeded. Temperatures outside the specifications in Section 6.5 will increase the product AFR and decrease the MTBF.

5.3.2Preventive maintenance

No routine scheduled preventive maintenance is required.

5.3.3Hot plugging the drive

When a drive is powered on by switching the power or hot plugged, the drive runs a self test before attempting to communicate on its’ interfaces. When the self test completes successfully, the drive initiates a Link Reset starting with OOB. An attached device should respond to the link reset. If the link reset attempt fails, or any time the drive looses sync, the drive initiated link reset. The drive will initiate link reset once per second but alternates between port A and B. Therefore each port will attempt a link reset once per 2 seconds assuming both ports are out of sync.

If the self-test fails, the drive does not respond to link reset on the failing port.

Note. It is the responsibility of the systems integrator to assure that no temperature, energy, voltage hazard, or ESD potential hazard is presented during the hot connect/disconnect operation. Discharge the static electricity from the drive carrier prior to insert- ing it into the system.

5.3.4S.M.A.R.T.

S.M.A.R.T. is an acronym for Self-Monitoring Analysis and Reporting Technology. This technology is intended to recognize conditions that indicate imminent drive failure and is designed to provide sufficient warning of a failure to allow administrators to back up the data before an actual failure occurs.

Note. The drive’s firmware monitors specific attributes for degradation over time but can’t predict instantaneous drive failures.

Each monitored attribute has been selected to monitor a specific set of failure conditions in the operating performance of the drive and the thresholds are optimized to minimize “false” and “failed” predictions.

Controlling S.M.A.R.T.

The operating mode of S.M.A.R.T. is controlled by the DEXCPT and PERF bits on the Informational Exceptions Control mode page (1Ch). Use the DEXCPT bit to enable or disable the S.M.A.R.T. feature. Setting the DEXCPT bit disables all S.M.A.R.T. functions. When enabled, S.M.A.R.T. collects on-line data as the drive performs normal read and write operations. When the PERF bit is set, the drive is considered to be in “On-line Mode Only” and will not perform off-line functions.

An application can measure off-line attributes and force the drive to save the data by using the REZERO UNIT command. Forcing S.M.A.R.T. resets the timer so that the next scheduled interrupt is in one hour.

An application can interrogate the drive through the host to determine the time remaining before the next scheduled measurement and data logging process occurs. To accomplish this, issue a LOG SENSE command to log page 0x3E. This allows applications to control when S.M.A.R.T. interruptions occur. Forcing S.M.A.R.T. with the REZERO UNIT command resets the timer.

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Seagate ST400FM0012, ST100FM0012 manual Preventive maintenance, Hot plugging the drive, 4 S.M.A.R.T, Controlling S.M.A.R.T

ST800FM0002, ST100FM0002, ST200FM0002, ST400FM0012, ST800FM0032 specifications

The Seagate ST100FM0012, ST800FM0012, ST400FM0042, ST400FM0002, and ST100FM0052 are high-performance hard drives designed for enterprise applications, offering advanced features and reliability for demanding workloads.

The ST100FM0012 is a 10TB hard drive that strikes a balance between capacity and performance. It utilizes a 7200 RPM spindle speed and features a 256MB cache, enabling efficient data access and enhanced read/write performance. With Seagate’s AgileArray technology, the ST100FM0012 is optimized for NAS environments, providing multi-drive reliability and error recovery.

The ST800FM0012 is an 8TB variant that shares many features with its 10TB counterpart but is tailored for organizations needing robust storage without reaching the highest tier of capacity. Its dual-plane rotational vibration technology minimizes vibration in multi-drive systems, ensuring sustained performance over prolonged use. This makes it an excellent choice for virtualization and data-intensive applications.

The ST400FM0042 offers a 4TB capacity suited for smaller enterprise needs or as a backup solution. With an impressive performance profile, including a 7200 RPM speed and 128MB cache, it accommodates both sequential and random workloads with ease. This drive stands out with its PowerChoice technology, allowing users to manage power consumption and reduce operational costs.

Another 4TB option, the ST400FM0002, is particularly designed for hybrid configurations, pairing the fast access of the hard drive with the speed of SSDs. It features Seagate's advanced thermal management technologies, ensuring optimal operating temperatures and performance stability during intensive workloads.

The ST100FM0052 rounds out the lineup with a 10TB capacity but is specifically aimed at surveillance applications. It supports a workload rate of 180TB per year, making it ideal for always-on recording scenarios. The drive is built with optimized firmware, which ensures enhanced performance in write-intensive environments, essential for video recording and security systems.

All these drives are equipped with Seagate’s proprietary technologies, including data recovery services and built-in data protection features, ensuring data integrity and security. The drives are built for durability, reliability, and high performance in mission-critical environments, making them indispensable components of modern enterprise data storage solutions. With capacities ranging from 4TB to 10TB, they cater to varying storage needs across different sectors.