Seagate ST11950N/ND/W/WD manual 10 ST11950 and ST12550 Installation Guide, Rev. D, SeaFONE 408

10 ST11950 and ST12550 Installation Guide, Rev. D

Technical support services

Seagate Technology provides technical support litera- ture and diagnostic utilities to authorized distributors. Please contact your dealer for technical support and installation troubleshooting. Product technical support is available for all Seagate products by calling the SeaFAX™, SeaFONE™, SeaTDD™, or SeaBOARD™ services. These are toll calls if you dial from outside of the number’s local dialing area.

SeaFAX

USA (408) 438-2620; England 44-62-847-7080

Use a touch-tone telephone to access Seagate’s auto- mated FAX system and select technical support infor- mation by return FAX. This service is available 24 hours a day, 7 days a week.

SeaFONE (408) 438-8222

Technical support specialists are available from 8:00 A.M. to 5:00 P.M. PST, Monday through Friday. Recorded technical information on selected Seagate products is provided while you are on hold. Recordings are acces- sible 24 hours a day, 7 days a week.

SeaTDD (408) 438-5382

TDD is a telecommunication device for the deaf where two people can communicate using a keyboard that is connected to the phone line. A TDD device is required to