Product repair and return information | Seagate ST3146954FC instruction

Product repair and return information

Seagate customer service centers are the only facilities authorized to service Seagate drives. Seagate does not sanction any third-party repair facilities. Any unauthorized repair or tampering with the factory seal voids the warranty.

24	Cheetah 15K.4 FC Product Manual, Rev. B

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Seagate ST3146954FC, ST373554FC, ST336854FC Product repair and return information, Cheetah 15K.4 FC Product Manual, Rev. B

Contents

Cheetah 15K.4 FC ST3146954FC ST373554FC ST336854FCPage Cheetah 15K.4 FC March Revision status summary sheet Rev. A07/15/05 Rev. B DraftPage Contents 4.0 Performance characteristics5.0 Reliability specifications 6.0 Physical/electrical specifications 7.0 Defect and error management 8.0 Installation9.0 Interface requirements 10.0 Seagate Technology support services Cheetah 15K.4 FC Product Manual, Rev. B List of Figures Page 1.0 Scope Figure 1. Cheetah 15K.4 FC family disc drive Cheetah 15K.4 FC Product Manual, Rev. B 2.0 Applicable standards and reference documentation 2.1 Standards2.1.1 Electromagnetic compatibility 2.1.1.1 Electromagnetic susceptibility 2.1.2 Electromagnetic compliance Electromagnetic compliance for the European UnionAustralian C-Tick Korean MIC Specification for Acoustic Test Requirement and Procedures 2.2 Reference documentsFibre Channel Interface Manual Cheetah 15K.4 FC Product Manual, Rev. B 3.0 General description 3.1 Standard features 3.2 Media description 3.3 Performance 3.4 Reliability3.5 Formatted capacities 3.5.1 Programmable drive capacity 3.6 Factory-installed accessories 3.7 Factory-installed options3.8 User-installed accessories 4.0 Performance characteristics 4.1 Internal drive characteristics4.2 Seek performance characteristics 4.2.1 Access time 4.2.2 Format command execution time minutes General performance characteristics4.3 Start/stop time 4.4 Prefetch/multi-segmented cache control 4.5 Cache operation 4.5.1 Caching write data 4.5.2 Prefetch operation Cheetah 15K.4 FC Product Manual, Rev. B Cheetah 15K.4 FC Product Manual, Rev. B 5.0 Reliability specifications 5.1 Error rates5.1.1 Recoverable Errors 5.1.2 Unrecoverable Errors 5.2 Reliability and service 5.1.3 Seek errors5.1.4 Interface errors 5.2.2 Preventive maintenance 5.2.3 Hot plugging the drive 5.2.4 S.M.A.R.TControlling S.M.A.R.T Fully-enabled delay Performance impactMaximum processing delay On-line only delay Parameter Code Description5.2.6 Drive Self Test DST 5.2.6.1 DST failure definition 5.2.6.2.1 State of the drive prior to testing 5.2.6.2 Implementation5.2.6.2.2 Invoking DST 5.2.6.2.3 Short and extended tests 5.2.7 Product warranty 5.2.6.2.4 Log page entries5.2.6.2.5 Abort Shipping Product repair and return information 6.0 Physical/electrical specifications 6.1 AC power requirements6.2 DC power requirements 3 See +12V current profile in Figure General DC power requirement notes 6.2.2 Power sequencing6.2.1 Conducted noise immunity 6.2.3 Current profiles Figure 2. Typical ST3146954FC drive, 2 Gbit, +12V current profile Figure 3. Typical ST3146954FC drive, 2 Gbit, +5V current profile Figure 4. Typical ST373554FC drive +12V current profile Figure 5. Typical ST373554FC drive +5V current profile Figure 6. Typical ST336854FC drive +12V current profile Figure 7. Typical ST336854FC drive +5V current profile 6.3 Power dissipation ST3146954FC ST373554FC Power watts ST336854FC 6.4 Environmental limits 6.4.1 Temperature a. Operating6.4.2 Relative humidity 6.4.3 Effective altitude sea level a. Operating 6.4.4 Shock and vibration6.4.4.1 Shock Packaged/product weight Package sizeDrop height Figure 12. Recommended mounting 6.4.5 Air cleanliness 6.4.4.2 Vibration a. Operating-normal6.4.6 Acoustics 6.4.7 Electromagnetic susceptibility 6.5 Mechanical specifications Figure 13. Mounting configuration dimensions 7.0 Defect and error management 7.1 Drive internal defects/errors7.2 Drive error recovery procedures Cheetah 15K.4 FC Product Manual, Rev. B 7.3 FC-AL system errors 7.4 Background Media Scan 7.4.1 Media Pre-Scan 8.0 Installation 8.1 Drive ID/option selection 8.2 LED connections Figure 15. LED indicator connectorFigure 14. Physical interface 8.2.1 J6 connector requirements 8.3 Drive orientation8.4 Cooling 8.5 Drive mounting 8.6 GroundingK x X = F 15lb = 67N 9.1 FC-AL features 9.1.1 Fibre Channel link service frames9.0 Interface requirements 9.1.2 Fibre Channel task management functions 9.1.3 Fibre Channel task management responsesFibre Channel SCSI FCP task management functions Task name 9.1.4 Fibre Channel port login NPort login PLOGI payloadBytes 9.1.5 Fibre Channel port login accept 9.1.6 Fibre Channel Process LoginNPort Login Accept ACC payload Process Login PLRI payload 9.1.7 Fibre Channel Process Login Accept 9.1.8 Fibre Channel fabric loginProcess Login Accept ACC payload Fabric Login FLOGI payload 9.1.9 Fibre Channel fabric accept login Fabric Login Accept ACC payload 9.2 Dual port support 9.1.10 Fibre Channel Arbitrated Loop options 9.3 SCSI commands supported Table 16 Supported commandsCommand code Command name Table 16 Supported commands continued Table 16 Supported commands continued 3 Reference Mode Sense command 1Ah for mode pages supported 9.3.1 Inquiry data 9.3.2 Mode Sense data CHG = Changeable bits indicates if default value is changeable 3. Current values4. Changeable values Definitions SAV = Current saved value MODE SENSE 10 BYTE HEADER DATA Cheetah 15K.4 FC Product Manual, Rev. B Cheetah 15K.4 FC Product Manual, Rev. B 9.4 Miscellaneous operating features and conditions Miscellaneous featuresFeature or condition Miscellaneous status 9.5.1 Physical characteristics 9.5 FC-AL physical interface9.5.1.1 Physical description 9.5.2 Connector requirements FeaturesFC-AL SCA device connector dimensions Figure 20. J6 connector dimensions 9.5.3 Electrical description 9.5.4 Pin descriptions 9.5.6 Power 9.5.7 Fault LED Out9.5.5 FC-AL transmitters and receivers Figure 21. FC-AL transmitters and receivers 9.5.9 Enable port bypass signals 9.5.8 Active LED Out9.5.10 Motor start controls Normal command activity 9.5.11.1 Parallel Enclosure Services Interface ESI 9.5.11 SEL6 through SEL0 ID lines Setting Arbitrated loop physical address ALPA valuesALPA SEL ID 9.6 Signal characteristics TTL input characteristics9.5.12 Device control codes 9.6.1 9.6.2 LED driver signals 9.6.3 FC Differential output9.6.4 FC Differential input Bit Time Vout mv XMIT Eye Receive eye diagram Eye diagram data valuesVin mv 941 ps 659 ps 376 ps Cheetah 15K.4 FC Product Manual, Rev. B 10.0 Seagate Technology support services Online servicesSeagate Service Centers Internet Customer Service Operations USA/Canada/Latin America support services Seagate Service CentersWarranty Service Data Recovery Services European support services Africa/Middle East support servicesFAX services-All Europe toll call Warranty Service Asia/Pacific support services Index Numerics Download microcode with offsets and save mode 7 front panel 38 FS 49, 50, 52 function mounting 46 holes 46 orientations NN 49pin descriptions 66 PN 49 Self-Monitoring Analysis and Reporting Technology 9 SMP = 1 in Mode Select command 63 SO 49 LED driver 72 single-unit shipping pack kit 10 SMART 9UI 50, 51 unformatted Page Seagate Technology LLC