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5.0Seagate Technology support services
Online Services
Internet
www.seagate.com for information about Seagate products and services. Worldwide support is available 24 hours daily by
Presales Support: www.seagate.com/support/email/email_presales.html or Presales@Seagate.com
Technical Support: www.seagate.com/support/email/email_disc_support.html or DiscSupport@Seagate.com
mySeagate
my.seagate.com is the industry’s first Web portal designed specifically for OEMs and distributors. It provides
reseller.seagate.com
reseller.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other
Automated Phone Services
SeaFONE®
Seagate Service Centers
Presales Support
Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as drive availability and compatibility.
Technical Support
If you need help installing your drive, consult your system's documentation or contact the dealer's support ser- vices department for assistance specific to your system. Seagate technical support is also available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration informa- tion and your drive’s “ST” model number available.
SeaTDD™
DB35 Series Product Manual, Rev. B | 29 |