Customer Service Operations

Warranty Service

Seagate offers worldwide customer support for Seagate drives. Seagate distributors, OEMs and other direct customers should contact their Seagate Customer Service Operations (CSO) representative for warranty- related issues. Resellers or end users of drive products should contact their place of purchase or one of the Seagate CSO warranty centers for assistance. Have your drive’s “ST” model number and serial number avail- able.

Authorized Service Centers

In some locations outside the US, you can contact an Authorized Service Center for service.

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DB35 Series Product Manual, Rev. B

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Seagate ST3200826ACE, ST3250823ACE, ST3300831ACE, ST3400832ACE manual Warranty Service, Authorized Service Centers