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Seagate Online Store
US customers can purchase Seagate disc drives, tape drives, tape supplies and accessories 24 hours daily at buytape.seagate.com.
Automated Phone Services
SeaFONE®
Presales, Technical Support and Customer Service
Presales Support
Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system.
Technical Support
If you need help installing your drive, consult your system's documentation or contact the dealer's support ser- vices department for assistance specific to your system. Seagate technical support is also available to assist you online at support.seagate.com or through one of our technical support service centers. Have your system configuration information and your drive’s “ST” model number available.
SeaTDD™
is a telecommunications device for the deaf (TDD). You can send questions or exchange messages with a technical support specialist from 8:00 A.M. to 11:45 (Central time) Monday through Friday.
Warranty Service
Seagate offers worldwide customer support for Seagate drives. Seagate distributors, OEMs and other direct customers should contact their Seagate service center representative for
Authorized Service Centers
In some countries outside the US, you can contact an Authorized Service Center for service.
32 | U Series 9 Product Manual, Rev. D |