Seagate ST33220A, ST36540A bit Disk Access under Windows, Seagate Technical Support, SeaTDD

!Caution. If you change the drive-type values in the system setup program, you must partition and

format the drive again. This erases data on the drive.

•If you have partitioned the drive into individual logical drives, you may need to make the partitions smaller to access the full drive capacity.

•If your computer supports LBA mode, you may need to enable LBA mode in the system setup program to access the full capacity of the drive. Refer to your computer’s reference guide to find out how to enable LBA.

•Your computer may not support drives that have more than 4,096 cylinders. Follow the instructions for After you install your new drive, your computer will not boot, and no error message appears on the screen.

The DOS messages “Disk Boot Failure,” “Non-System Disk” or “No ROM Basic – SYSTEM HALTED” appear.

•Reinstall the DOS system files using the DOS SYS utility.

•Check all cables.

•Use FDISK to verify that the primary partition is active.

•Check for viruses.

Direct-Support Services

Seagate Technical Support

For one-on-one help, you can talk to a technical support specialist during local business hours. Before calling, note your system configuration and drive model number (STxxxxxx).

Location	Phone number	Location	Phone number
Australia	61-2-9725-3366	Korea	82-2-556-8241
England	44-1628-894083	Singapore	65-488-7584
France	33 1-41 86 10 86	Taiwan	886-2-514-2237
Germany 49-89-140-9332		USA	1-800-SEAGATE
Hong Kong	852-2368 9918	USA	408-456-4496
SeaTDD™			408-944-9121

Using a telecommunications device for the deaf (TDD), you can send questions or comments 24 hours daily and exchange messages with a technical support specialist between 6:00 A.M. to 11:15 A.M. and 12:30 P.M. to 5:00 P.M. (Pacific time) Monday through Friday.

STORING AND SHIPPING YOUR DRIVE

The system error message, “HDD controller failure” appears.

•Confirm the jumper settings on the drive.

•Verify the drive-type settings in the system setup program.

32-bit Disk Access under Windows 3.1

The 32-bit disk access feature in Windows 3.1 does not work with drives that have capacities greater than 528 Mbytes. If you want to use 32-bit disk access under Windows 3.1, install the Seagate replacement 32-bit access driver, SEG32BIT.386, located on your DiscWizard diskette.

Note. If you install Windows 3.1 on a high- capacity hard drive, the first time you start Windows you may see a message suggesting that you disable 32-bit disk access. Choose to disable 32-bit disk access to open Windows.

Keep your original box and packing materials for storing or shipping your drive. The box has a Seagate Approved Package label. Shipping a drive in an unapproved container voids the warranty. Call your authorized Seagate distributor to purchase additional boxes. The figure to the right shows how a drive fits in an approved single-pack box, including the packing materials.

Warranty. See your authorized Seagate distributor or dealer. Preinstalled or bundled software is provided “as is.” There are no warranties of merchantablity or fitness for a particular purpose. All such warranties are expressly disclaimed.

Foam Antistatic bag

Drive

Foam

Use the following procedure to install the Seagate 32-bit disk access replacement driver (from within Windows).

1Insert your DiscWizard diskette into Drive A.

2Open the Windows Program Manager menu and select File.

3Select Run.

4In the command line box, type a:\stsetup and then press ENTER.

5Read the license agreement that appears on the screen. If you agree to the terms, select Accept Agreement to continue.

6The next screen lists the features that the SEG32BIT.386 driver supports. If your computer supports these features, they will be active in 32-bit disk access mode for all drives that support them. Select Install Driver to continue.

7Enable the 32-bit disk access option in the Windows control panel as follows:

a)Open the Windows Control Panel.

b)Select 386 Enhanced.

c)Select Virtual Memory.

d)Select Change>>.

e)Select Use 32-Bit Disk Access (an X in the box enables the feature).

f)Save the change.

Maintenance and repair. Seagate drives do not require maintenance. The head/disc assembly is sealed; a broken seal voids the warranty. Seagate customer-service centers are the only facilities authorized to repair Seagate drives.

Electromagnetic Compliance for the European Union. This model complies with the European Union requirements of the Electromagnetic Compatibility Directive 89/336/ EEC of 03 May 1989 as amended by Directive 92/31/EEC of 28 April 1992 and Directive 93/68/EEC of 22 July 1993.

Compliance of this drive, as a system component, was confirmed with a test system. We cannot guarantee that your system will comply. The drive is not meant for external use (without properly designed enclosure, shielded I/O cable, etc.).

Sicherheitsanleitung 1. Das Gerrät ist ein Einbaugerät, das für eine maximale Umgebungstemperatur von 55°C vorgesehen ist. 2. Zur Befestigung des Laufwerks werden 4 Schrauben 6-32 UNC-2A benötigt. Bei seitlicher Befestigung darf die maximale Länge der Schrauben im Chassis nicht mehr als 3,3 mm und bei Befestigung an der Unterseite nicht mehr als 5,08 mm betragen. 3. Als Versorgungsspannugen werden benötigt: +5V ± 5% 0,6A; +12V ±% 0,8A (1,9A fur ca. 30 Sek. fur ± 10%) 4. Die Versorgungsspannung muss SELV entsprechen. 5. Alle Arbeiten auf dem Festplatte dürfen nur von Ausgebildetem Servicepersonal durchgeführt werden. Bitte entfernen Sie nicht die Aufschriftenschilder des Laufwerkes. 6. Der Einbau des Laufwerkes muss den Anforderungen gemäss DIN IEC 950 VDE 0805/05.90 entsprechen.

Seagate, Seagate Technology, and the Seagate logo are registered trademarks of Seagate Technology, Inc. SeaFAX, SeaFONE, SeaBOARD, SeaNET, SeaTDD, Medalist, the Medalist logo and DiscWizard are either trademarks or registered trademarks of Seagate Technology, Inc. or one of its subsidiaries. All other trademarks or registered trademarks are the property of their respective owners.

Seagate reserves the right to change, without notice, product offerings or specifications. No part of this publication may be reproduced in any form without written permission from Seagate Technology, Inc.

© 1997 Seagate Technology, Inc., 920 Disc Drive, Scotts Valley, CA 95066, USA Publication Number: 21200081-001, Rev. A, August 1997, Printed in USA