Customer Service Operations
Presales Support
Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as product availability and compatibility.
Technical Support
Seagate technical support is available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration information and your "ST" model/product number available.
Warranty Service
Seagate offers worldwide customer support for Seagate products. Seagate distributors, OEMs and other direct customers should contact their Seagate Customer Service Operations (CSO) representative for warranty- related issues. Resellers or end users of drive products should contact their place of purchase or Seagate war- ranty service for assistance. Have your serial number and model or part number available.
Data Recovery Services
Seagate offers data recovery services for all formats and all brands of storage media. Our data recovery ser- vices labs are currently located throughout the world. . Additional information, including an online request form and data loss prevention resources, is available at www.i365.com.
Authorized Service Centers
Seagate Service Centers are available on a global basis for the return of defective products. See www.seagate.com for the service center near you.
USA/Canada/Latin America support services
For an extensive list of telephone numbers to technical support, presales and warranty service in USA/ Canada/Latin America, including business hours, go to the "Contact Us" page on www.seagate.com.
Presales, Technical, and Warranty Support |
|
| |
Call Center | Direct dial |
| |
USA, Canada, |
|
|
|
and Mexico |
| ||
Data Recovery Services |
|
|
|
Call Center |
| Direct dial | FAX |
USA, Canada, | |||
and Mexico |
|
| |
Europe, the Middle East and Africa Support Services
For an extensive list of telephone numbers to technical support, presales and warranty service in Europe, the Middle East and Africa, go to the "Contact Us" page on www.seagate.com.
Asia/Pacific Support Services
For an extensive list of telephone numbers to technical support, presales and warranty service in Asia/Pacific, go to the "Contact Us" page on www.seagate.com.
38 | Pulsar Product Manual, Rev. A |
