10.0Seagate Technology support services

Internet

For information regarding Seagate products and services, visit www.seagate.com. Worldwide support is available 24 hours daily by email for your questions.

Presales Support:

Presales@Seagate.com

Technical Support:

DiscSupport@Seagate.com

Warranty Support:

http://www.seagate.com/support/service/index.html

mySeagate

my.seagate.com is the industry's first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to manage their Seagate account functions. Submit pricing requests, orders and returns through a single, password-protected Web interface-anytime, anywhere in the world.

spp.seagate.com

spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the benefits or to register, go to spp.seagate.com, any time, from anywhere in the world.

Seagate Service Centers

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as product availability and compatibility.

Technical Support

Seagate technical support is available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration information and your “ST” model number available.

SeaTDD(+1-405-324-3655)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist during normal business hours for the call center in your region.

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Seagate ST936701SS, ST973401SS manual Seagate Technology support services, Internet, Presales Support, Technical Support

ST936701SS, ST973401SS specifications

The Seagate ST936701SS and ST973401SS are high-performance enterprise hard drives designed for optimal data storage solutions in demanding environments. Both models belong to Seagate's Savvio series, which is renowned for its reliability and efficiency. These drives are tailored for critical applications such as database management, data warehousing, and online transaction processing.

The ST936701SS comes with a storage capacity of 36.4 GB, while the ST973401SS offers a larger capacity of 73.4 GB. This variance allows users to choose the drive that best suits their storage needs without compromising performance. Both drives utilize a 2.5-inch form factor, making them compact and suitable for high-density storage configurations.

A key feature of these drives is their impressive rotational speed of 10,000 RPM, which enhances data access times and improves overall system responsiveness. This speed allows for reduced latency and faster data transfer rates, critical for applications that require quick retrieval of large datasets.

In terms of technology, these drives utilize the Serial Attached SCSI (SAS) interface, which is favored in enterprise settings for its reliability and speed. SAS provides better performance than traditional SATA drives, particularly when dealing with high workloads, as it supports multiple concurrent connections and higher data throughput.

The ST936701SS and ST973401SS are also equipped with advanced features such as Seagate's Native Command Queuing (NCQ), which optimizes the order in which read and write commands are executed. This results in improved performance under multi-tasking conditions, essential for enterprise servers managing multiple requests simultaneously.

Additionally, both drives incorporate features aimed at enhancing data integrity and reliability. They support End-to-End Data Protection and are designed to endure the rigors of continuous operation, with MTBF (Mean Time Between Failures) ratings that bolster their reputation for durability.

Energy efficiency is another notable characteristic, as both drives are designed to reduce power consumption without sacrificing performance. This is particularly important in enterprise environments where power management contributes to lower operational costs.

In conclusion, the Seagate ST936701SS and ST973401SS drives are robust, reliable storage solutions tailored for enterprise applications. With their high performance, advanced technology features, and capacity options, they provide organizations with the scalability and efficiency required in today’s data-driven landscape. Whether it's for critical data management tasks or high-access applications, these drives stand out as a solid choice for any enterprise storage strategy.