Before Calling for Service

Save time and money --Check this list before you call for service.

To eliminate unnecessary service calls, first, read all the instructionsin this manual carefully. Then, if you have a problem, always check this list of common problems and possible solutions before you call for service.

If you do have a problem you cannot fix yourself, call your nearest Store or Service Center for help. When calling, have this manual handy with the model number, serial number and purchase date filled in on the space on the front cover.

PROBLEM

Range does not work; totally in- operative

Cooktop burners and oven burners do not work

Cooktop burner does not work oven OK

POSSIBLE CAUSE

No power to range

Gas suppry not connected or not turned on; if using L.P. gas, tank may be empty

Range not properly grounded or polarized; this can affect spark ignition

Controls not set correctly

Burners not adjusted properly

Shut-off valve below cooktop is not in the open position

Soil clogging holes (pods) in burner or burner assembly mis- aligned

Improper operation of control

Burners not adjusted properly

DON'TCALL FOR SERVICE UNTIL

YOU CHECK

Check household circuit breaker or fuse.

Check power cord to be sure it is plugged in.

To check if the gas is turned on, light the cooktop burners with a match by following the

steps in the ignition section of this manual. If the burners do not light, check the shut-off valve below the lift-up cooktop (see valve to be sure that it is in the open position).

If using L.P. gas; is there any gas in the L.P. tank?

Check installation section in this manual.

Check operating instructions in this manual. See the installation section in this manual. Check installation section in this manual.

See the removable cooktop burner section and the cleaning tips in this manual.

Be sure to push knob in while turning.

See the installation section in this manual.

• Foods do not bake properly

Oven not preheated

long

 

 

enough

 

 

 

 

Improper

rack or

pan

place-

 

 

ment

 

 

 

 

Oven vent

blocked

or covered

• Improper use of foil

• Improper temperature setting for utensil used

• Recipe not followed

• Improper thermostat calibration

• Range and oven rack not level

• Using improper eookware 25

Be sure to preheat: 15 minutes

or until preheat tone signals

Maintain uniform air space around pans and utensils; see oven cooking section.

Be sure oven vent (in panel behind cooktop) is not blocked.

Foil use not recommended.

Reduce temperature 25 degrees for glass or dull/darkened pans.

Is recipe tested and reliable?

Check oven temperature adjustment proce- dures (next page).

Check the installation section for leveling instructions.

See oven cooking section.

GSERO2-3

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Sears 36519, 36511 owner manual Problem, Possible Cause, Dontcall for Service Until YOU Check

36511, 36519 specifications

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