SECTION 5
SERVICE TECH. INFORMATION
5A.TROUBLESHOOTING
Keep this manual with your water softener. If repairs are needed, the service technician must have the information on the following pages. For telephone assistance, call toll free,
ALWAYS MAKE THESE INITIAL CHECKS FIRST
1.Does the time display show the correct time of day?
-If display is blank, check power source to the softener.
-If time is flashing, power was off for over 6 hours. The softener resumes normal operation but regenerations occur at the wrong time.
-If an error code (Example: Err 03) shows in the face plate display, go to AUTOMATIC ELECTRONIC DIAG@
NOSTICS.
2.Plumbing bypass valve(s) must be in Full Service position.
3.The inlet and outlet pipes must connect to the softener valve inlet and outlet respectively.
4.Is the transformer plugged into a •live", grounded wall outlet, and is the power cable fastened securely?
5.The valve drain hose must be free of kinks and sharp bends, and not elevated over 8 ft. above the floor.
REMOVE THE TOP COVER AND SALT TANK COVER
6.Is there salt in the storage tank?
7.Is the brine tubing connected? (See water flow diagrams).
8.Is the brine valve float set right? (See page 22).
9.Press the SELECT button 2 times to display the hardness setting. Be sure it is the correct setting for the household's water supply. (Make a hardness test of the raw water and compare with the hardness setting. Also test a soft water sample to verify if a problem exists.) Press SELECT twice more to return the time of day display.
If you do not find the problem after making initial checks, do the MANUAL INITIATED ELECTRONIC DIAGNOSTICS, and the MANUAL ADVANCE REGENERATION CHECK.
19
