Before You Call

Solutions to Common Problems (cont’d)

OCCURRENCE

POSSIBLE CAUSE/SOLUTION

Cooktop Zone Control displays E

Induction Cooktop main control has detected a fault or error condition. Try turning

and 2 digit LED Main Control

electrical power supply OFF and back ON to cooktop in order to reset Cooktop

displays 00, 03, 04, 05, 06 or 07

main controls. If fault recurs, record fault number and turn power supply to

 

Cooktop OFF. Call 1-800-4-MY-HOME®for assistance (See back cover).

 

 

Cooking Zone LED continuously

Induction Cooktop pan detection sensors do not see the correct cookware. Test

flashes F

with a magnet to be sure cookware is made with Induction compatible material.

 

Cookware has been removed from the Cooking Zone without turning the Cooking

 

Zone OFF. Place cookware back on to the Cooking Zone or if finished cooking

 

turn of the affected Cooking Zone.

 

 

 

Cookware is not centered over the Cooking Zone properly. Refer to Fig. 20 for

 

correct cookware placement.

 

 

Metal marks on ceramic cooktop

Sliding or scraping of metal utensils on cooktop surface. DO NOT slide cookware

surface

or cooking utensils across the cooktop surface. Use the recommended ceramic

 

glass cooktop cleaning creme to remove the marks. See "Cooktop Cleaning &

 

Maintenance" in the General Care & Cleaning section (Refer to p. 13).

 

 

Scratches or abrasions on ceramic

Coarse particles such as salt or sand between cooktop and cookware or cooking

cooktop surface

utensils can cause scratches. Be sure cooktop surface and bottoms of utensils

 

are clean before placing on cooktop. Small scratches do not affect cooking and

 

will become less visible with time.

 

 

 

Cleaning materials not recommended for ceramic-glass cooktop have been used.

 

See "Cooktop Cleaning & Maintenance" in the General Care & Cleaning

 

section.

 

 

 

Cookware with rough bottoms were used. Use smooth, flat-bottomed cookware

 

ONLY (See Figs. 20 & 21).

 

 

Brown streaks or specks on ceramic

Boil overs are cooked onto cooktop surface. Use a razor blade scraper to remove

cooktop surface

soil. See "Cooktop Cleaning & Maintenance" in the General Care & Cleaning

 

section (Refer to p. 13).

 

 

Areas of discoloration with metallic

Mineral deposits from food and/or water. Remove using a ceramic-glass cooktop

sheen on ceramic cooktop surface

cleaning creme. Remember to use cookware with clean, dry bottoms. For more

 

information See "Cooktop Cleaning and Maintenance" in the General Care &

 

Cleaning section.

 

 

ENGLISH

15

Page 15
Image 15
Sears 790.428 Cooktop Zone Control displays E, digit LED Main Control, Displays 00, 03, 04, 05, 06 or, Flashes F, Surface

790.428 specifications

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