Before You Call for Service

Problem Solution Guide

Problem

May Be Caused By

What to Do

Nothing works.

Cooktop not connected to elec-

Check to make sure power cord is con-

 

trical power.

nected to electrical outlet.

 

 

 

 

Power to electrical outlet is off.

Turn on power at circuit breaker or fuse

 

 

box. Check for tripped breaker or blown

 

 

fuse.

 

 

 

 

Power outage.

Contact power company.

 

 

 

Igniters do not spark.

Power not supplied to unit.

See Nothing Works above.

 

 

 

 

Wet or dirty igniter.

Clean and dry igniter and burner assem-

 

 

bly according to Care and Cleaning

 

 

section.

 

 

 

No flame.

Igniter not working (no clicking

See Igniters do not spark above.

 

sound).

 

 

 

 

 

Wet or dirty igniter.

Clean and dry according to Care and

 

 

Cleaning section.

 

 

 

 

Gas is turned off.

Make sure the gas supply valve is in the

 

 

on position.

 

 

 

 

Gas supply interrupted.

Contact gas company.

 

 

 

Burner goes out at low set-

Low gas pressure.

Contact gas company to have pressure

ting.

 

tested.

 

 

 

Flame is distorted, yellow or

Burner parts are dirty or

Clean and dry according to Care and

very large.

clogged.

Cleaning section.

 

 

 

 

Burner parts are not properly

Make sure burner is assembled according

 

positioned.

to the Setting Up Your Cooktop sec-

 

 

tion.

 

Cooktop set up to use a differ-

Have a qualified service technician check

 

ent type of gas (Natural or LP)

to make sure that the cooktop is set up

 

or set up for different altitude.

for the type of gas and the correct alti-

 

 

tude.

 

 

 

 

Gas regulator is not installed or

Have a qualified service technician check

 

faulty.

the gas regulator.

 

 

 

Igniter continues to spark

Burner is cold.

Burners may continue to spark for up to

(click) after flame ignites.

 

60 seconds when cold and set to low. See

 

 

Operating Your Cooktop section for

 

 

more information on how to minimize.

 

 

 

 

Flame distorted by air draft.

Minimize any air drafts around the cook-

 

 

top. Close nearby windows.

 

 

 

 

Wet or dirty igniter.

Clean and dry according to Care and

 

 

Cleaning section.

 

 

 

 

Burner parts wet or dirty.

Clean and dry according to Care and

 

 

Cleaning section.

 

 

 

 

Burner parts not properly posi-

Make sure burner is assembled according

 

tioned.

to the Setting Up Your Cooktop sec-

 

 

tion.

 

 

 

 

Power supply polarity is

Have a licensed electrician check the elec-

 

reversed.

trical outlet.

 

 

 

10

Page 12
Image 12
Sears SGM466, SGM304, SGM365 important safety instructions Before You Call for Service, Problem Solution Guide

SGM365, SGM304, SGM466 specifications

Sears SGM466, SGM304, and SGM365 are three prominent models in the Sears lineup of kitchen appliances that have gained recognition for their reliability, efficiency, and innovative features. Each model serves to meet the diverse needs of modern cooking enthusiasts and families alike, showcasing unique characteristics that set them apart.

The Sears SGM466 is designed with versatility in mind. Featuring a spacious cooking area, it allows for multiple dishes to be prepared simultaneously, making it ideal for families or gatherings. One of its standout features is the advanced temperature control system, which ensures even cooking and prevents hot spots. Additionally, the SGM466 incorporates a self-cleaning function, which significantly reduces the time and effort required for maintenance. This model is also equipped with a variety of cooking modes, including bake, broil, and convection, providing users with the flexibility to experiment with different recipes.

Moving on to the Sears SGM304, this model is perfect for those who value compact design without compromising on functionality. It offers a user-friendly interface with intuitive controls that make cooking simpler and more efficient. The SGM304 features a high-efficiency burner system that allows for rapid heating and precise temperature management. Energy-conscious consumers will appreciate its eco-friendly design, which reduces energy consumption while maintaining optimal cooking performance. The SGM304’s sleek design is complemented by modern aesthetics, making it a stylish addition to any kitchen.

Finally, the Sears SGM365 stands out for its robust build and advanced features tailored for serious home chefs. With an emphasis on performance, this model boasts a powerful oven capable of reaching high temperatures quickly. The SGM365 includes smart technology that facilitates remote control and monitoring via a compatible smartphone app, allowing users to preheat their ovens or adjust cooking settings from anywhere in their home. Furthermore, the SGM365 features a durable construction designed to withstand heavy use, ensuring longevity and reliability.

In summary, the Sears SGM466, SGM304, and SGM365 each bring unique strengths to the table, addressing a variety of cooking needs and preferences. From the spacious design and self-cleaning capability of the SGM466 to the compact efficiency of the SGM304 and the power-packed performance of the SGM365, these models exemplify Sears' commitment to quality and innovation in kitchen appliances. Whether for everyday meals or special occasions, these stoves are equipped with the necessary features to enhance the cooking experience.