HP e500s manual Solving DVD Drive Problems

Solving DVD Drive Problems

Problem	Possible Cause	Solution
Certain files on a	The MediaPlayer	Use the DVD Player to
DVD disc will not	does not initiate the	play all content. This is
play using the	authentication	the correct way to view
MediaPlayer	process necessary for	all DVD files.
	playback of DVD files.
	Attempts to play these
	files will result in no
	video being played.

A DVD disc inserted in the DVD drive with DVD Player running will not play

In the drivers for most DVD drives there is an Auto-Insert Notification option that is turned on by default. This option lets the operating system know when a DVD or compact disk is inserted into the DVD drive. The purpose of the feature is to begin running software or to begin playback of a disk when it is first inserted into the drive without the need for running an application.

If this option is turned off, the DVD Player application does not know that you inserted a DVD disk.

To turn this option on in Windows 95 or Windows 98, use the following procedure:

1.Click

Start→Settings→ Control Panel.

2.Double-click the System icon; then select the Device Manager tab.

3.Locate the CD listing, and click the entry for your DVD drive.

4.Click the Properties button and then the Settings tab.

5.Locate and click the checkbox labeled Auto Insert Notification.

6.Click OK to save the change.

7.Restart Windows, if necessary, for the change to become active.

Continued

16-10 Troubleshooting