Solving Hard Drive Problems

Problem

Possible Cause

Solution

Reading the hard

Your computer

Give your computer time

drive takes an

entered Hibernation

to restore the previously

unusually long

due to a low battery

stored data to its state

time after restarting

and is now exiting

prior to Hibernation.

the computer

from Hibernation.

 

 

 

 

Hard drive error

The hard drive has

If you are running

occurs

bad sectors or has

Windows, press

 

failed.

StartProgramsAcces

 

 

soriesSystem

 

 

ToolsScanDisk. Place

 

 

a check in the

 

 

Automatically Fix Errors

 

 

box. Start the ScanDisk

 

 

utility.

 

 

If you are running

 

 

Windows NT, go to the

 

 

system prompt and type

 

 

chkdsk. Your computer

 

 

will automatically scan for

 

 

errors.

 

 

 

 

 

Reformat the hard drive.

 

 

 

 

 

Contact your Compaq

 

 

authorized dealer,

 

 

reseller, or service

 

 

provider or the Compaq

 

 

Customer Support Center

 

 

for assistance.

 

 

 

16-14 Troubleshooting

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HP e500s manual Solving Hard Drive Problems