Solving CD Drive Problems
Problem | Possible Cause | Solution | |
CD drive cannot | The CD is not | Eject the CD, reseat it, | |
read a compact disc | properly seated in | and close the tray. | |
| the drive. |
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| The CD has been | Eject the CD, turn it over, | |
| loaded upside down. | then reload. | |
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| The CD may be dirty | Clean the CD and | |
| or scratched. | reload it. | |
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| Load another CD. | |
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System will not boot | The CD boot is not | Run the Computer Setup | |
from CD drive | enabled through the | utility and set the drive | |
| Computer Setup | priorities. | |
| utility. |
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The computer | The CD drive is not | Reconnect the cables to | |
cannot find the CD | connected properly. | the CD drive. | |
drive, or the CD |
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driver is not loaded |
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Cannot eject | CD is not properly | Turn off the computer | |
compact disc | loaded in the drive. | and insert a thin metal | |
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| rod into the emergency | |
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| eject hole on the front | |
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| bezel of the CD drive. | |
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| Press firmly. Slowly pull | |
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| the tray out from the | |
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| drive until the tray is fully | |
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| extended, then remove | |
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| the CD. | |
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Troubleshooting
