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HP e500s manual Computer Setup Diagnostics Utilities

Models: e500s

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chapter 15

COMPUTER SETUP AND

DIAGNOSTICS UTILITIES

Selecting Computer Setup or

Compaq Diagnostics for Windows

■The computer features two system management utilities.

■Computer Setup is a system information and configuration utility that can be used even when your operating system is not working or will not load. It includes custom settings that are not available in Windows.

■Compaq Diagnostics for Windows is a system information and diagnostic utility that is used within your Windows operating system.

■To test system components—Use Compaq Diagnostics for Windows.

■To display system information—Use Compaq Diagnostics for Windows whenever possible.

■To configure a device—

■In Windows 95, Windows 98, or Windows 2000 Professional use Compaq Diagnostics for Windows to configure a device that is not configured by the operating system.

NOTE: It is not necessary to configure a device connected to a USB connector on the computer or an optional docking base.

■In Windows NT 4.0 use Computer Setup.

Computer Setup and Diagnostics Utilities 15-1

Image 142

HP e500s manual Computer Setup Diagnostics Utilities, Selecting Computer Setup or Compaq Diagnostics for Windows

Contents

Compaq Armada E500 Series Reference Guide Contents Using Suspend Standby and Hibernation Changing the Processor Performance Mode Uninstalling Modem Drivers 10-1 11-1 13-1 Appendix a Top Components Taking a Look AT ComputerTop Components FunctionTop Components 3Component Left Side Components Left Side ComponentsRight Side Components Right Side ComponentsRight Side Components Infrared port Composite TV-Out jack Tilt footRear Components Rear ComponentsBottom Components Bottom ComponentsStatus Indicator Lights Status Indicator LightsUsing the Pointing Device Using the KeyboardIdentifying1 TouchPad Components Setting TouchPad Preferences Navigating with the TouchPad TouchPad ProceduresTask Procedure Pointing-Stick Components Navigating with the Pointing-Stick Pointing-Stick Procedures TaskSetting Pointing-Stick Preferences EasyPoint IV pointing stick modelHotkeys Quick Reference Using HotkeysTask Hotkeys Hotkeys Quick Reference Task Switching the ImageAdjusting System Volume Press Fn+F5+M orAdjusting Panel Contrast Setting a Power Conservation LevelViewing Battery Status Initiating Quick ControlsDisplaying System Information Adjusting BrightnessStretching Text Togglingn the Keypad On and Off Using the Embedded Numeric KeypadFn+Num Lk Operating the Keypad Keys as Standard Keys Enabling the Keypad at StartupEasy Access Buttons Available on Select Models Easy Access ButtonsAdding Easy Access Buttons Schemes Changing Easy Access Buttons Schemes Deleting Easy Access Buttons SchemesDisabling and Enabling the Easy Access Buttons Programming the External Keyboard Internet Buttons16Using the Keyboard Using Battery Packs Learning About Battery PacksUsing a New Battery Pack Charging Battery PacksInserting and Removing Primary Battery Pack Removing the Primary Battery PackInserting the Primary Battery Pack Recommended Battery Pack Storage Temperatures Storing a Battery PackMaximizing Battery Pack Life Storage TimeBeeps with a Blinking Battery Charge Light Recycling Used Battery PacksSystem Beeps Beeps with a Blinking Power/Suspend Light Turning Beeps On or OffSelecting a Power Source Managing PowerRecommended Power Source Using Suspend Standby and Hibernation Using Standby Suspend and Hibernation Task Procedure ResultUsing Standby Suspend and Hibernation Task Procedure Result Managing Low-Battery Conditions Identifying Low-Battery ConditionsResolving Low-Battery Conditions If external power is available, do one of the followingCharging a Battery Pack If you are charging the battery pack in the computerUsing the Battery Status Tab Monitoring the Charge in a Battery PackTo increase the accuracy of all battery charge displays Using the Battery Meter or Power Meter Icon Windows 2000 Professional select Start⊕Windows 2000 Professional Windows 95 and WindowsWindows NT Using the Power or Power Meter Tab Windows 2000 Professional selectCalibrating a Battery Pack Battery Number Battery Pack Location Running a CalibrationStopping a Calibration Using Power Preferences Procedure from Control Panel Setting Power Preferences Windows 95 and Windows NTPreference Set computer to initiate Hibernation rather than Suspend To access most power preference settings-Select Setting Power Preferences in WindowsTo enable or disable Hibernation-Select the Hibernation tab Setting Power Preferences in Windows 2000 Professional Turning Auto Insert Notification On or Off Using the SpeedStep Window Setting SpeedStep PreferencesCombining Performance Modes with Other Power Settings Changing Performance ModesSetting SpeedStep Preferences Preference ProcedurePreference Procedure Battery Power Conservation Checklist Conserving Battery PowerUsing the SpeedStep Icon SpeedStep Icon TasksConserving Battery Power in Windows Conserving Battery Power in Windows 2000 Professional Conserving Battery Power in Windows NTBay Configuration Bay ConfigurationFunctional Bay Devices Supported Power State Caring for Removable Drives Changing the Startup Sequence with MultiBoot Inserting a DualBay Device Selecting DiskettesDualBay Devices Type of Drive Diskettes AcceptedSecond Battery Pack Removing a DualBay DeviceMultiBay Devices Inserting a MultiBay DeviceUsing a Second Hard Drive Removing a MultiBay DeviceUsing the CD or DVD Drive Inserting a CD or DVD Removing a CD or DVDUsing the Third Battery Pack Using the LS-120 DriveManually Ejecting a CD or DVD Using AN Internal Modem Connecting the Modem CableSetting up the Modem Windows NT Selecting Communication SoftwareLoading a Lotus Script File To use Lotus ccMail 7.0, Lotus Notes, or MicrosoftTo load a script file for Lotus Notes version 4.x or later Loading a Microsoft MS-Mail 3.2 Remote Script File Configuring the ModemModem initialization string-AT&F COM port settings Word length-SelectUsing Modem Commands and Dial Modifiers Using the Modem While Traveling Internationally Using a Country-Specific Modem AdapterSelecting a Country-Specific Modem Configuration Reinstalling or Updating Drivers Windows 95 or Windows Travel Connection ChecklistReinstalling Modem Drivers Windows 95 or Windows Reinstalling or Updating Drivers Windows NTUninstalling Modem Drivers Windows 95 or Windows \Program Files\Compaq\CPQLANModem\Modem\Win9xReinstalling Modem Drivers Windows NT Uninstalling Modem Drivers Windows NTTo uninstall modem drivers Connecting to a Local Area Network Connecting the Network CableAccessing the Network at Startup Turning a LAN Connection On and OffTo reinstall LAN drivers Reinstalling LAN and Modem Drivers Windows 95 and WindowsTo uninstall LAN drivers Uninstalling Modem and LAN Drivers Windows 95 or WindowsTo reinstall modem drivers Confirming the Network Protocol Windows 95 or WindowsUninstalling Modem and LAN Drivers Windows NT Reinstalling Windows NT Networking Reinstalling LAN Drivers Windows NT \Program Files\Compaq\CPQLANModem\Modem\NT40\SetupConnecting an External Enhanced Keyboard Connecting an External MonitorIf you are running Windows 95 or later to ensure that Connecting a Television MonitorIf you are running Windows NT 4.0 to ensure that Connecting a Serial Printer Connecting a Mouse or Other External Pointing DeviceConnecting a Parallel Printer Connecting Infrared Equipment Configuring the Infrared Port Enabling the Infrared PortConnecting USB Peripherals Connecting to a Docking DevicePC Card Types Using PC CardsInserting a PC Card 2Using PC Cards Removing a PC Card Changing PC Card Settings PC Card Device DriversZoomed Video Managing PC Card PowerStopping a PC Card Audio Components Using Audio FeaturesIdentifying the Audio Components Component1Using Internal and External Microphones Audio Components Component3Using Internal and External Speakers/Headphones Controlling Audio VolumeSpeaker Ports Upgrading System Memory Upgrading the ComputerChecking the Amount of Memory This unit only supports Sdram Obtaining an Optional Memory Expansion BoardInserting a Memory Expansion Board Remove the security screw from the bottom of the computerExternal cables during this step Removing a Memory Expansion Board Upgrading the Computer Adding an Internal Modem Upgrading the Hard DriveAttaching a Hard Drive Adapter Removing and Inserting the Primary Hard DriveObtaining Software Updates and Enhancements by Subscription Maintenance and Travel GuidelinesObtaining Customized Update Information with Info Messenger Updating the SystemDisplayingn the Version of the Installed System ROM Updating the System ROMInstalling a System ROM from a Diskette Obtaining a System ROMReinstalling Software Caring for the ComputerPreparing the Computer for Shipping or Travel Traveling with the ComputerVoltage converter kit sold for appliances Security Features Types of SecurityUsing the Cable Lock Using the Power-On Password Establishing the Power-On PasswordEntering a Power-On Password Changing the Power-On Password Country Key CharacterDeleting the Power-On Password If You Forget Your Power-On PasswordUsing Quick Controls Establishing the Setup Password Using the Setup PasswordEnabling Quick Controls Entering the Setup Password F10Changing the Setup Password Deleting the Setup PasswordEnabling and Disabling Devices DriveLock OverviewUser and Master Passwords Overview Establishing DriveLock Protection EnterChanging the User or Master Password Select Protection Disable Type your current master password Removing DriveLock ProtectionSetting Boot Start-Up Security Setting Port SecurityCompaq Computer Security Windows 2000 Professional Displaying or Entering System Information Intelligent Manageability Intelligent Manageability OverviewAsset Management Fault Management Fault Management AlertsConfiguration Management Security ManagementComputer Setup Diagnostics Utilities Selecting Computer Setup or Compaq Diagnostics for WindowsUsing Computer Setup Begin here Selecting from the File MenuSelecting from the Security Menu To do thisSelecting from the Advanced Menu Begin here Selecting from the Advanced MenuBegin here To do this Selecting from the Advanced Menu Begin here To do this Using Compaq Diagnostics for Windows Running a Diagnostic TestComputer Setup and Diagnostics Utilities Troubleshooting Troubleshooting ChecklistSolving Basic Problems Solving Audio ProblemsPage CONFIG.SYS Ensure that microphone is Problem Possible Cause Solution Solving Battery Problems Solving Battery Problems Possible Cause Solution Solving CD Drive Problems Solving DVD Drive Problems Solving DVD Problems Solving Diskette and SuperDisk LS-120 Drive Problems Drive at all times in case of errors or failures Solving Hard Drive Problems Solving Hardware Installation Problems Solving Infrared Problems Solving Infrared Problems Possible Cause Solution Solving Internet Problems AOLSolving Keyboard Problems Solving LAN ProblemsSolving LAN Problems Possible Cause Solution Solving Memory Problems Solving Microsoft Software Problems CabsSolving Modem Problems ATX3DTSolving Modem Problems Possible Cause Solution Excess Line ATS10=150, then press Solving Modem Problems Possible Cause Solution Solving Modem Problems Possible Cause Solution Solving PC Card Problems Solving PC Card Problems Possible Cause Solution Compaq-qualified PC Cards Solving Pointing Device Problems Solving Power Problems Solving Printer Problems Solving Product Key Problems Solving Screen Problems Solving Screen Problems Without saving your Solving Software Application Problems Solving USB Problems Compaq Customer Support Preparing to Call Technical SupportWorldwide Telephone Numbers Worldwide Telephone NumbersCountry Location Code Telephone Number Worldwide Telephone Numbers Indonesia General Information United States Regulatory Notices Regulatory Agency Series NumbersModifications Federal Communications Commission NoticeCables Canadian Notice Avis CanadienJapanese Notice German Ergonomics Notice European NoticeAirline Travel Notice Battery Notice Energy Star ComplianceLaser Safety Power CordsCdrh Regulations Laser Information Safety Precautions for Modems Regulations Governing Use of ModemsTelephone Consumer Protection Act Canadian Regulations Governing Use of Modems New Zealand Modem Statements Macrovision Corporation Notice Electrostatic Discharge When Handling Removable DrivesWhen Installing Internal Components Preventing Electrostatic DischargeGrounding Methods Pecifications Electrical Ratings for AC AdapterIndex Index2Index Index 4Index Index Changing Index 8Index SpeedStep Icon TouchPad Zoomed video