Computer Setup Diagnostics Utilities | HP e500s specification

chapter 15

COMPUTER SETUP AND

DIAGNOSTICS UTILITIES

Selecting Computer Setup or

Compaq Diagnostics for Windows

■The computer features two system management utilities.

■Computer Setup is a system information and configuration utility that can be used even when your operating system is not working or will not load. It includes custom settings that are not available in Windows.

■Compaq Diagnostics for Windows is a system information and diagnostic utility that is used within your Windows operating system.

■To test system components—Use Compaq Diagnostics for Windows.

■To display system information—Use Compaq Diagnostics for Windows whenever possible.

■To configure a device—

■In Windows 95, Windows 98, or Windows 2000 Professional use Compaq Diagnostics for Windows to configure a device that is not configured by the operating system.

NOTE: It is not necessary to configure a device connected to a USB connector on the computer or an optional docking base.

■In Windows NT 4.0 use Computer Setup.

Computer Setup and Diagnostics Utilities 15-1

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HP e500s manual Computer Setup Diagnostics Utilities, Selecting Computer Setup or Compaq Diagnostics for Windows

Contents

Compaq Armada E500 Series Reference Guide Contents Using Suspend Standby and Hibernation Changing the Processor Performance Mode Uninstalling Modem Drivers 10-1 11-1 13-1 Appendix a Top Components Taking a Look AT ComputerTop Components Function Top Components 3Component Left Side Components Left Side Components Right Side Components Right Side Components Right Side Components Infrared port Composite TV-Out jack Tilt foot Rear Components Rear Components Bottom Components Bottom Components Status Indicator Lights Status Indicator Lights Using the Pointing Device Using the KeyboardIdentifying1 TouchPad Components Setting TouchPad Preferences Navigating with the TouchPad TouchPad ProceduresTask Procedure Pointing-Stick Components Navigating with the Pointing-Stick Pointing-Stick Procedures Task Setting Pointing-Stick Preferences EasyPoint IV pointing stick model Hotkeys Quick Reference Using HotkeysTask Hotkeys Hotkeys Quick Reference Task Switching the ImageAdjusting System Volume Press Fn+F5+M or Adjusting Panel Contrast Setting a Power Conservation LevelViewing Battery Status Initiating Quick Controls Displaying System Information Adjusting BrightnessStretching Text Togglingn the Keypad On and Off Using the Embedded Numeric KeypadFn+Num Lk Operating the Keypad Keys as Standard Keys Enabling the Keypad at Startup Easy Access Buttons Available on Select Models Easy Access Buttons Adding Easy Access Buttons Schemes Changing Easy Access Buttons Schemes Deleting Easy Access Buttons Schemes Disabling and Enabling the Easy Access Buttons Programming the External Keyboard Internet Buttons 16Using the Keyboard Using Battery Packs Learning About Battery Packs Using a New Battery Pack Charging Battery Packs Inserting and Removing Primary Battery Pack Removing the Primary Battery Pack Inserting the Primary Battery Pack Recommended Battery Pack Storage Temperatures Storing a Battery PackMaximizing Battery Pack Life Storage Time Beeps with a Blinking Battery Charge Light Recycling Used Battery PacksSystem Beeps Beeps with a Blinking Power/Suspend Light Turning Beeps On or Off Selecting a Power Source Managing PowerRecommended Power Source Using Suspend Standby and Hibernation Using Standby Suspend and Hibernation Task Procedure Result Using Standby Suspend and Hibernation Task Procedure Result Managing Low-Battery Conditions Identifying Low-Battery Conditions Resolving Low-Battery Conditions If external power is available, do one of the following Charging a Battery Pack If you are charging the battery pack in the computer Using the Battery Status Tab Monitoring the Charge in a Battery PackTo increase the accuracy of all battery charge displays Using the Battery Meter or Power Meter Icon Windows 2000 Professional select Start⊕ Windows 2000 Professional Windows 95 and WindowsWindows NT Using the Power or Power Meter Tab Windows 2000 Professional select Calibrating a Battery Pack Battery Number Battery Pack Location Running a Calibration Stopping a Calibration Using Power Preferences Procedure from Control Panel Setting Power Preferences Windows 95 and Windows NTPreference Set computer to initiate Hibernation rather than Suspend To access most power preference settings-Select Setting Power Preferences in WindowsTo enable or disable Hibernation-Select the Hibernation tab Setting Power Preferences in Windows 2000 Professional Turning Auto Insert Notification On or Off Using the SpeedStep Window Setting SpeedStep PreferencesCombining Performance Modes with Other Power Settings Changing Performance Modes Setting SpeedStep Preferences Preference Procedure Preference Procedure Battery Power Conservation Checklist Conserving Battery PowerUsing the SpeedStep Icon SpeedStep Icon Tasks Conserving Battery Power in Windows Conserving Battery Power in Windows 2000 Professional Conserving Battery Power in Windows NT Bay Configuration Bay ConfigurationFunctional Bay Devices Supported Power State Caring for Removable Drives Changing the Startup Sequence with MultiBoot Inserting a DualBay Device Selecting DiskettesDualBay Devices Type of Drive Diskettes Accepted Second Battery Pack Removing a DualBay Device MultiBay Devices Inserting a MultiBay Device Using a Second Hard Drive Removing a MultiBay Device Using the CD or DVD Drive Inserting a CD or DVD Removing a CD or DVD Using the Third Battery Pack Using the LS-120 DriveManually Ejecting a CD or DVD Using AN Internal Modem Connecting the Modem Cable Setting up the Modem Windows NT Selecting Communication SoftwareLoading a Lotus Script File To use Lotus ccMail 7.0, Lotus Notes, or Microsoft To load a script file for Lotus Notes version 4.x or later Loading a Microsoft MS-Mail 3.2 Remote Script File Configuring the ModemModem initialization string-AT&F COM port settings Word length-Select Using Modem Commands and Dial Modifiers Using the Modem While Traveling Internationally Using a Country-Specific Modem Adapter Selecting a Country-Specific Modem Configuration Reinstalling or Updating Drivers Windows 95 or Windows Travel Connection Checklist Reinstalling Modem Drivers Windows 95 or Windows Reinstalling or Updating Drivers Windows NTUninstalling Modem Drivers Windows 95 or Windows \Program Files\Compaq\CPQLANModem\Modem\Win9x Reinstalling Modem Drivers Windows NT Uninstalling Modem Drivers Windows NTTo uninstall modem drivers Connecting to a Local Area Network Connecting the Network Cable Accessing the Network at Startup Turning a LAN Connection On and Off To reinstall LAN drivers Reinstalling LAN and Modem Drivers Windows 95 and WindowsTo uninstall LAN drivers Uninstalling Modem and LAN Drivers Windows 95 or Windows To reinstall modem drivers Confirming the Network Protocol Windows 95 or Windows Uninstalling Modem and LAN Drivers Windows NT Reinstalling Windows NT Networking Reinstalling LAN Drivers Windows NT \Program Files\Compaq\CPQLANModem\Modem\NT40\Setup Connecting an External Enhanced Keyboard Connecting an External Monitor If you are running Windows 95 or later to ensure that Connecting a Television MonitorIf you are running Windows NT 4.0 to ensure that Connecting a Serial Printer Connecting a Mouse or Other External Pointing DeviceConnecting a Parallel Printer Connecting Infrared Equipment Configuring the Infrared Port Enabling the Infrared Port Connecting USB Peripherals Connecting to a Docking Device PC Card Types Using PC CardsInserting a PC Card 2Using PC Cards Removing a PC Card Changing PC Card Settings PC Card Device Drivers Zoomed Video Managing PC Card PowerStopping a PC Card Audio Components Using Audio FeaturesIdentifying the Audio Components Component1 Using Internal and External Microphones Audio Components Component3 Using Internal and External Speakers/Headphones Controlling Audio Volume Speaker Ports Upgrading System Memory Upgrading the ComputerChecking the Amount of Memory This unit only supports Sdram Obtaining an Optional Memory Expansion BoardInserting a Memory Expansion Board Remove the security screw from the bottom of the computer External cables during this step Removing a Memory Expansion Board Upgrading the Computer Adding an Internal Modem Upgrading the Hard DriveAttaching a Hard Drive Adapter Removing and Inserting the Primary Hard Drive Obtaining Software Updates and Enhancements by Subscription Maintenance and Travel GuidelinesObtaining Customized Update Information with Info Messenger Updating the System Displayingn the Version of the Installed System ROM Updating the System ROM Installing a System ROM from a Diskette Obtaining a System ROM Reinstalling Software Caring for the Computer Preparing the Computer for Shipping or Travel Traveling with the Computer Voltage converter kit sold for appliances Security Features Types of Security Using the Cable Lock Using the Power-On Password Establishing the Power-On Password Entering a Power-On Password Changing the Power-On Password Country Key Character Deleting the Power-On Password If You Forget Your Power-On Password Using Quick Controls Establishing the Setup Password Using the Setup PasswordEnabling Quick Controls Entering the Setup Password F10 Changing the Setup Password Deleting the Setup Password Enabling and Disabling Devices DriveLock Overview User and Master Passwords Overview Establishing DriveLock Protection Enter Changing the User or Master Password Select Protection Disable Type your current master password Removing DriveLock Protection Setting Boot Start-Up Security Setting Port SecurityCompaq Computer Security Windows 2000 Professional Displaying or Entering System Information Intelligent Manageability Intelligent Manageability Overview Asset Management Fault Management Fault Management Alerts Configuration Management Security Management Computer Setup Diagnostics Utilities Selecting Computer Setup or Compaq Diagnostics for Windows Using Computer Setup Begin here Selecting from the File MenuSelecting from the Security Menu To do this Selecting from the Advanced Menu Begin here Selecting from the Advanced MenuBegin here To do this Selecting from the Advanced Menu Begin here To do this Using Compaq Diagnostics for Windows Running a Diagnostic Test Computer Setup and Diagnostics Utilities Troubleshooting Troubleshooting Checklist Solving Basic Problems Solving Audio ProblemsPage CONFIG.SYS Ensure that microphone is Problem Possible Cause Solution Solving Battery Problems Solving Battery Problems Possible Cause Solution Solving CD Drive Problems Solving DVD Drive Problems Solving DVD Problems Solving Diskette and SuperDisk LS-120 Drive Problems Drive at all times in case of errors or failures Solving Hard Drive Problems Solving Hardware Installation Problems Solving Infrared Problems Solving Infrared Problems Possible Cause Solution Solving Internet Problems AOL Solving Keyboard Problems Solving LAN Problems Solving LAN Problems Possible Cause Solution Solving Memory Problems Solving Microsoft Software Problems Cabs Solving Modem Problems ATX3DT Solving Modem Problems Possible Cause Solution Excess Line ATS10=150, then press Solving Modem Problems Possible Cause Solution Solving Modem Problems Possible Cause Solution Solving PC Card Problems Solving PC Card Problems Possible Cause Solution Compaq-qualified PC Cards Solving Pointing Device Problems Solving Power Problems Solving Printer Problems Solving Product Key Problems Solving Screen Problems Solving Screen Problems Without saving your Solving Software Application Problems Solving USB Problems Compaq Customer Support Preparing to Call Technical Support Worldwide Telephone Numbers Worldwide Telephone NumbersCountry Location Code Telephone Number Worldwide Telephone Numbers Indonesia General Information United States Regulatory Notices Regulatory Agency Series Numbers Modifications Federal Communications Commission NoticeCables Canadian Notice Avis Canadien Japanese Notice German Ergonomics Notice European NoticeAirline Travel Notice Battery Notice Energy Star Compliance Laser Safety Power CordsCdrh Regulations Laser Information Safety Precautions for Modems Regulations Governing Use of Modems Telephone Consumer Protection Act Canadian Regulations Governing Use of Modems New Zealand Modem Statements Macrovision Corporation Notice Electrostatic Discharge When Handling Removable DrivesWhen Installing Internal Components Preventing Electrostatic Discharge Grounding Methods Pecifications Electrical Ratings for AC Adapter Index Index 2Index Index 4Index Index Changing Index 8Index SpeedStep Icon TouchPad Zoomed video