HP e500s manual Solving Diskette and SuperDisk LS-120 Drive Problems

Solving Diskette and SuperDisk LS-120 Drive Problems

Problem	Possible Cause	Solution
Diskette drive light	The diskette is	Remove the diskette and
stays on	inserted incorrectly.	reinsert.
	The diskette is	In Windows 95, Windows
	damaged.	98, and Windows 2000
		Professional, run Scan
		Disk. Click
		Start→Programs→
		Accessories’→System
		Tools→ScanDisk.
		In Windows NT, go to the
		system prompt and type
		a: chdsk. Your computer
		will automatically search
		for errors.
Diskette drive cannot	Diskette is not	Format the diskette.
write to a diskette	formatted.	1. Double-click on My
		Computer.
		2. Click on 3.5-inch
		diskette.
		3. Click FileàFormat.
		4. Fill in the appropriate
		information, then click
		Start.
		If you are running Windows
		NT 4.0, format the diskette
		by entering format a: at the
		system prompt.
	Diskette is write-	Use a diskette that is not
	protected.	write-protected.
		If the contents of the diskette
		may be added to or deleted,
		remove write-protection from
		the diskette by sliding the
		tab on the corner of the disk
		until the window is closed.

Computer is writing to the wrong drive.

Check your application to see which drive it is trying to access, then change the drive letter and/or path if necessary.

Not enough space is Copy the information onto a left on the diskette. diskette that has more free

disk space.

Diskette drive is	Enable the diskette drive
disabled.	through Device Manager or
	through Computer Setup.
	Continued

16-12 Troubleshooting