HP e500s manual Solving Modem Problems Possible Cause Solution

Solving Modem Problems Continued

Problem	Possible Cause	Solution
Modem loses	Call Waiting may be	Disable Call Waiting
connection	interfering with the	before dialing.
	connection.	For information about
		disabling Call Waiting,
		consult your operating
		system documentation.
		To obtain the disable call
		waiting code for your
		dialing area, consult
		your local telephone
		service provider.
	Another device on	Hang up an extension
	your telephone line	telephone and
	may be causing	disconnect any other
	interference.	devices that may be
		using the same
		telephone line, then
		redial.
	Hibernation was	1. Restore power, if
	initiated; the computer	necessary.
	reached a low-battery	2. Slide the power
	or critical low-battery	switch to exit
	condition.
		Hibernation, if
		necessary.
		3. Restart the
		communications
		software application.
	Your service provider	Ask your service
	may have an inactivity	provider if idle time on
	timeout.	the line terminates the
		connection.

16-28 Troubleshooting