HP e500s manual Solving Screen Problems

Solving Screen Problems

Problem	Possible Cause	Solution
Blank screen	The monitor is not	Turn the monitor on and
	turned on, and the	check that the monitor
	monitor light is not on.	light is on.
	The cable	Check the cable
	connections are not	connection from the
	correct.	monitor to the computer
		and to the electrical
		outlet.

The Red, Green, Blue (RGB) input switch on the back of the monitor is set incorrectly.

Set the monitor’s input switch to 75 ohms, and if there is a sync switch, set it to “external.” Refer to the documentation included with your monitor.

	You are using a fixed- Be sure that the monitor
	sync monitor, and it	can accept the same
	will not sync with the	sweep rate as the
	chosen resolution.	chosen resolution.
Characters on	The brightness and/or	Press Fn+F10 to adjust
computer display	contrast controls are	brightness.
are dim	not properly set.
Screen is blank and	A screen blanking	Press any key and/or
the power/suspend	utility has initiated.	enter your power-on
light is on		password to return your
		information to the
		screen.
	Brightness and	Press Fn+F10 to adjust
	contrast need	brightness.
	adjusting.
	Screen save has	Press any key to return
	initiated.	your information to the
		screen.
Screen is blank and	Suspend is initiated.	Exit Suspend by
the power/suspend		pressing the suspend
light is blinking		button.

Continued

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