Solving Modem Problems Continued
Problem | Possible Cause | Solution |
Modem does not | Call Waiting may be | Disable Call Waiting |
dial correctly | interfering. | before dialing. |
|
| n For information about |
|
| disabling Call Waiting, |
|
| consult your operating |
|
| system |
|
| documentation. |
|
| n To obtain the disable |
|
| call waiting code for |
|
| your dialing area, |
|
| consult your local |
|
| telephone service |
|
| provider. |
|
|
|
Clicking sound and | The modem is | Connect the modem to a |
modem does not | connected to a digital | standard analog |
connect | line. NOTE: The | telephone line, then |
| EXCESS LINE | reestablish the |
| CURRENT SENSED | connection. |
| message does not |
|
| display if the current |
|
| is under 100 mA. |
|
|
|
|
Modem does not | The error correction | Disable error correction |
connect | feature of your | (&KO) and data |
| modem software is | compression (&MO) |
| interfering. | using AT commands. |
|
| NOTE: To access AT |
|
| commands and |
|
| instructions for using |
|
| them, select Startà |
|
| Compaq Information |
|
| CenteràModem |
|
| Commands. |
|
|
|
|
| Continued |
Troubleshooting
