Solving Modem Problems Continued
Problem | Possible Cause | Solution |
No dial tone, with or | The modem or | Refer to Chapter 6 |
without NO DIAL | modem COM port is | “Using an Internal |
TONE message. | disabled. | Modem.” |
|
|
|
| The modem is not | 1. At the command line |
| responding to | in terminal mode, type |
| commands from the | AT, then press Enter. |
| computer keyboard. | n If the modem |
|
| |
|
| displays OK, the |
|
| modem and |
|
| computer are |
|
| working together. |
|
| n If the modem |
|
| displays ERROR, |
|
| or does not |
|
| respond, restart the |
|
| computer and |
|
| repeat steps 1 |
|
| and 2. |
|
| 2. Type ATDT and listen |
|
| for a dial tone. |
|
| 3. Press any key to hang |
|
| up the modem. |
|
|
|
Modem sounds are | Modem speaker is | At the command line in |
not audible | turned off. | terminal mode, type |
|
| ATM1. |
|
|
|
| System sound is | Press the FN+F5 |
| muted or turned | hotkeys, then adjust the |
| down. | volume. |
|
|
|
|
| Continued |
