HP e500s Reinstalling or Updating Drivers Windows 95 or Windows, Travel Connection Checklist

Travel Connection Checklist

If you experience connection problems while using the modem outside your home country, the following suggestions may help.

■Check the telephone line type—the modem requires an analog, not a digital, telephone line. A telephone line described as a data line, fax machine line, modem line, or standard telephone line, is probably an analog line.

■Check for pulse or tone dialing—Dial a few digits on the telephone and listen for clicks (pulses) or tones. Then set your communication software to the corresponding dialing mode (pulse or tone).

■Check the telephone number you are dialing and the response of the remote modem—Dial the telephone number on the telephone, wait for the remote modem to answer, then hang up.

■Set the modem to ignore dial tones—If the modem receives a dial tone it does not recognize, it will not dial and will display a No Dial Tone error message. To set the modem to ignore all dial tones before dialing:

1.Select Start⊕Settings⊕Control Panel⊕Modems.

2.Select your modem, then select Properties⊕Connections tab, then clear the Wait for Dial Tone Before Dialing check box.

NOTE: If you continue to receive the No Dial Tone error message after clearing the checkbox, click Start⊕Settings⊕ Control Panel⊕Dialing Properties⊕select USA in the “I am in:” drop-down box, then again clear the Wait for Dial Tone Before Dialing check box.

Reinstalling or Updating Drivers (Windows 95 or Windows 98)

To update or reinstall modem drivers:

■First, uninstall the currently loaded modem drivers.

■Second, install or restore the modem drivers.

Using an Internal Modem (Available on Select Models) 6-9