HP e500s manual Solving Pointing Device Problems

Solving PC Card Problems Continued

Problem	Possible Cause	Solution
Storage PC Card	Flash memory cards	Load the Microsoft Flash
does not work	require the Microsoft	File System.
	Flash File System to
	be loaded.
	The card is not	Format the PC Card as
	formatted.	you would a diskette.
	The card is not	Call Compaq Customer
	supported by the	Support for a current list
	computer.	of Compaq-qualified PC
		Cards.

Solving Pointing Device Problems

Problem	Possible Cause	Solution
External pointing	The external	Press the Suspend button to
device is not	pointing device	initiate Suspend mode. Press
working	was connected to	the Suspend button again to
	your computer	exit Suspend mode. This
	while your	allows your computer to
	computer was on.	recognize the pointing device.
Device driver is	The wrong mouse	If you are running Windows
loaded but	has been selected.	95, Windows 98, or Windows
pointing device		2000 Professional, click
does not work		StartàSettingsàControl
		PanelàAdd New Hardware;
		then use the arrow keys to
		highlight the Mouse icon in
		the selection box and choose
		the correct mouse hardware.
		If you are running Windows
		NT, using the keyboard, press
		F6. Then use the arrow keys
		to highlight My Computer;
		press Enter. Use the arrow
		keys to highlight Control
		Panel; press Enter. Use the
		arrow keys to highlight
		Mouse; press Enter. Select
		the correct mouse hardware;
		press Enter.
Touch Pad is not	No device driver or	Install the correct device
working	an incorrect device	driver using the Add New
	driver is installed.	Hardware wizard.

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