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HP e500s manual Appendix a

Models: e500s

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chapter 14

INTELLIGENT MANAGEABILITY

Intelligent Manageability Overview	14-1
Asset Management	14-2
Fault Management	14-3
Fault Management Alerts	14-3
Security Management	14-4
Configuration Management	14-4
chapter 15
COMPUTER SETUP AND DIAGNOSTICS UTILITIES
Selecting Computer Setup or Compaq Diagnostics
for Windows	15-1
Using Computer Setup	15-2
Selecting from the File Menu	15-3
Selecting from the Security Menu	15-3
Selecting from the Advanced Menu	15-4
Using Compaq Diagnostics for Windows	15-6
Displaying System Information	15-6
Running a Diagnostic Test	15-6
chapter 16
TROUBLESHOOTING
Troubleshooting Checklist	16-1
appendix A
COMPAQ CUSTOMER SUPPORT
Preparing to Call Technical Support	A-1
Worldwide Telephone Numbers	A-2
appendix B
REGULATORY NOTICES
appendix C
ELECTROSTATIC DISCHARGE
appendix D
SPECIFICATIONS
INDEX	I-1

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HP e500s manual Appendix a

Contents

Compaq Armada E500 Series Reference Guide Contents Using Suspend Standby and Hibernation Changing the Processor Performance Mode Uninstalling Modem Drivers 10-1 11-1 13-1 Appendix a Top Components Taking a Look AT ComputerTop Components FunctionTop Components 3Component Left Side Components Left Side ComponentsRight Side Components Right Side ComponentsInfrared port Composite TV-Out jack Tilt foot Right Side ComponentsRear Components Rear ComponentsBottom Components Bottom ComponentsStatus Indicator Lights Status Indicator LightsUsing the Keyboard Using the Pointing DeviceIdentifying1 TouchPad Components Navigating with the TouchPad TouchPad Procedures Setting TouchPad PreferencesTask Procedure Pointing-Stick Components Task Navigating with the Pointing-Stick Pointing-Stick ProceduresEasyPoint IV pointing stick model Setting Pointing-Stick PreferencesUsing Hotkeys Hotkeys Quick ReferenceTask Hotkeys Adjusting System Volume Switching the ImageHotkeys Quick Reference Task Press Fn+F5+M orViewing Battery Status Setting a Power Conservation LevelAdjusting Panel Contrast Initiating Quick ControlsAdjusting Brightness Displaying System InformationStretching Text Using the Embedded Numeric Keypad Togglingn the Keypad On and OffFn+Num Lk Enabling the Keypad at Startup Operating the Keypad Keys as Standard KeysEasy Access Buttons Easy Access Buttons Available on Select ModelsAdding Easy Access Buttons Schemes Deleting Easy Access Buttons Schemes Changing Easy Access Buttons SchemesProgramming the External Keyboard Internet Buttons Disabling and Enabling the Easy Access Buttons16Using the Keyboard Learning About Battery Packs Using Battery PacksCharging Battery Packs Using a New Battery PackRemoving the Primary Battery Pack Inserting and Removing Primary Battery PackInserting the Primary Battery Pack Maximizing Battery Pack Life Storing a Battery PackRecommended Battery Pack Storage Temperatures Storage TimeRecycling Used Battery Packs Beeps with a Blinking Battery Charge LightSystem Beeps Turning Beeps On or Off Beeps with a Blinking Power/Suspend LightManaging Power Selecting a Power SourceRecommended Power Source Using Suspend Standby and Hibernation Task Procedure Result Using Standby Suspend and HibernationUsing Standby Suspend and Hibernation Task Procedure Result Identifying Low-Battery Conditions Managing Low-Battery ConditionsIf external power is available, do one of the following Resolving Low-Battery ConditionsIf you are charging the battery pack in the computer Charging a Battery PackMonitoring the Charge in a Battery Pack Using the Battery Status TabTo increase the accuracy of all battery charge displays Windows 2000 Professional select Start⊕ Using the Battery Meter or Power Meter IconWindows 95 and Windows Windows 2000 ProfessionalWindows NT Windows 2000 Professional select Using the Power or Power Meter TabCalibrating a Battery Pack Running a Calibration Battery Number Battery Pack LocationStopping a Calibration Using Power Preferences Setting Power Preferences Windows 95 and Windows NT Procedure from Control PanelPreference Set computer to initiate Hibernation rather than Suspend Setting Power Preferences in Windows To access most power preference settings-SelectTo enable or disable Hibernation-Select the Hibernation tab Setting Power Preferences in Windows 2000 Professional Turning Auto Insert Notification On or Off Combining Performance Modes with Other Power Settings Setting SpeedStep PreferencesUsing the SpeedStep Window Changing Performance ModesPreference Procedure Setting SpeedStep PreferencesPreference Procedure Using the SpeedStep Icon Conserving Battery PowerBattery Power Conservation Checklist SpeedStep Icon TasksConserving Battery Power in Windows Conserving Battery Power in Windows NT Conserving Battery Power in Windows 2000 ProfessionalBay Configuration Bay ConfigurationFunctional Bay Devices Supported Power State Caring for Removable Drives Changing the Startup Sequence with MultiBoot DualBay Devices Selecting DiskettesInserting a DualBay Device Type of Drive Diskettes AcceptedRemoving a DualBay Device Second Battery PackInserting a MultiBay Device MultiBay DevicesRemoving a MultiBay Device Using a Second Hard DriveRemoving a CD or DVD Using the CD or DVD Drive Inserting a CD or DVDUsing the LS-120 Drive Using the Third Battery PackManually Ejecting a CD or DVD Connecting the Modem Cable Using AN Internal ModemSetting up the Modem Loading a Lotus Script File Selecting Communication SoftwareWindows NT To use Lotus ccMail 7.0, Lotus Notes, or MicrosoftTo load a script file for Lotus Notes version 4.x or later Modem initialization string-AT&F COM port settings Configuring the ModemLoading a Microsoft MS-Mail 3.2 Remote Script File Word length-SelectUsing Modem Commands and Dial Modifiers Using a Country-Specific Modem Adapter Using the Modem While Traveling InternationallySelecting a Country-Specific Modem Configuration Travel Connection Checklist Reinstalling or Updating Drivers Windows 95 or WindowsUninstalling Modem Drivers Windows 95 or Windows Reinstalling or Updating Drivers Windows NTReinstalling Modem Drivers Windows 95 or Windows \Program Files\Compaq\CPQLANModem\Modem\Win9xUninstalling Modem Drivers Windows NT Reinstalling Modem Drivers Windows NTTo uninstall modem drivers Connecting the Network Cable Connecting to a Local Area NetworkTurning a LAN Connection On and Off Accessing the Network at StartupTo uninstall LAN drivers Reinstalling LAN and Modem Drivers Windows 95 and WindowsTo reinstall LAN drivers Uninstalling Modem and LAN Drivers Windows 95 or WindowsConfirming the Network Protocol Windows 95 or Windows To reinstall modem driversUninstalling Modem and LAN Drivers Windows NT Reinstalling Windows NT Networking \Program Files\Compaq\CPQLANModem\Modem\NT40\Setup Reinstalling LAN Drivers Windows NTConnecting an External Monitor Connecting an External Enhanced KeyboardConnecting a Television Monitor If you are running Windows 95 or later to ensure thatIf you are running Windows NT 4.0 to ensure that Connecting a Mouse or Other External Pointing Device Connecting a Serial PrinterConnecting a Parallel Printer Connecting Infrared Equipment Enabling the Infrared Port Configuring the Infrared PortConnecting to a Docking Device Connecting USB PeripheralsUsing PC Cards PC Card TypesInserting a PC Card 2Using PC Cards Removing a PC Card PC Card Device Drivers Changing PC Card SettingsManaging PC Card Power Zoomed VideoStopping a PC Card Identifying the Audio Components Using Audio FeaturesAudio Components Component1Audio Components Component3 Using Internal and External MicrophonesControlling Audio Volume Using Internal and External Speakers/HeadphonesSpeaker Ports Upgrading the Computer Upgrading System MemoryChecking the Amount of Memory Inserting a Memory Expansion Board Obtaining an Optional Memory Expansion BoardThis unit only supports Sdram Remove the security screw from the bottom of the computerExternal cables during this step Removing a Memory Expansion Board Upgrading the Computer Attaching a Hard Drive Adapter Upgrading the Hard DriveAdding an Internal Modem Removing and Inserting the Primary Hard DriveObtaining Customized Update Information with Info Messenger Maintenance and Travel GuidelinesObtaining Software Updates and Enhancements by Subscription Updating the SystemUpdating the System ROM Displayingn the Version of the Installed System ROMObtaining a System ROM Installing a System ROM from a DisketteCaring for the Computer Reinstalling SoftwareTraveling with the Computer Preparing the Computer for Shipping or TravelVoltage converter kit sold for appliances Types of Security Security FeaturesUsing the Cable Lock Establishing the Power-On Password Using the Power-On PasswordEntering a Power-On Password Country Key Character Changing the Power-On PasswordIf You Forget Your Power-On Password Deleting the Power-On PasswordUsing Quick Controls Using the Setup Password Establishing the Setup PasswordEnabling Quick Controls F10 Entering the Setup PasswordDeleting the Setup Password Changing the Setup PasswordDriveLock Overview Enabling and Disabling DevicesUser and Master Passwords Overview Enter Establishing DriveLock ProtectionChanging the User or Master Password Removing DriveLock Protection Select Protection Disable Type your current master passwordSetting Port Security Setting Boot Start-Up SecurityCompaq Computer Security Windows 2000 Professional Displaying or Entering System Information Intelligent Manageability Overview Intelligent ManageabilityAsset Management Fault Management Alerts Fault ManagementSecurity Management Configuration ManagementSelecting Computer Setup or Compaq Diagnostics for Windows Computer Setup Diagnostics UtilitiesUsing Computer Setup Selecting from the Security Menu Selecting from the File MenuBegin here To do thisSelecting from the Advanced Menu Selecting from the Advanced Menu Begin hereBegin here To do this Selecting from the Advanced Menu Begin here To do this Running a Diagnostic Test Using Compaq Diagnostics for WindowsComputer Setup and Diagnostics Utilities Troubleshooting Checklist TroubleshootingSolving Audio Problems Solving Basic ProblemsPage CONFIG.SYS Ensure that microphone is Problem Possible Cause Solution Solving Battery Problems Solving Battery Problems Possible Cause Solution Solving CD Drive Problems Solving DVD Drive Problems Solving DVD Problems Solving Diskette and SuperDisk LS-120 Drive Problems Drive at all times in case of errors or failures Solving Hard Drive Problems Solving Hardware Installation Problems Solving Infrared Problems Solving Infrared Problems Possible Cause Solution AOL Solving Internet ProblemsSolving LAN Problems Solving Keyboard ProblemsSolving LAN Problems Possible Cause Solution Solving Memory Problems Cabs Solving Microsoft Software ProblemsATX3DT Solving Modem ProblemsSolving Modem Problems Possible Cause Solution Excess Line ATS10=150, then press Solving Modem Problems Possible Cause Solution Solving Modem Problems Possible Cause Solution Solving PC Card Problems Solving PC Card Problems Possible Cause Solution Compaq-qualified PC Cards Solving Pointing Device Problems Solving Power Problems Solving Printer Problems Solving Product Key Problems Solving Screen Problems Solving Screen Problems Without saving your Solving Software Application Problems Solving USB Problems Preparing to Call Technical Support Compaq Customer SupportWorldwide Telephone Numbers Worldwide Telephone NumbersCountry Location Code Telephone Number Worldwide Telephone Numbers Indonesia General Information United States Regulatory Agency Series Numbers Regulatory NoticesFederal Communications Commission Notice ModificationsCables Avis Canadien Canadian NoticeEuropean Notice Japanese Notice German Ergonomics NoticeAirline Travel Notice Energy Star Compliance Battery NoticePower Cords Laser SafetyCdrh Regulations Laser Information Regulations Governing Use of Modems Safety Precautions for ModemsTelephone Consumer Protection Act Canadian Regulations Governing Use of Modems New Zealand Modem Statements Macrovision Corporation Notice When Installing Internal Components When Handling Removable DrivesElectrostatic Discharge Preventing Electrostatic DischargeGrounding Methods Electrical Ratings for AC Adapter PecificationsIndex Index2Index Index 4Index Index Changing Index 8Index SpeedStep Icon TouchPad Zoomed video