Appendix a | HP e500s guide

chapter 14

INTELLIGENT MANAGEABILITY

Intelligent Manageability Overview	14-1
Asset Management	14-2
Fault Management	14-3
Fault Management Alerts	14-3
Security Management	14-4
Configuration Management	14-4
chapter 15
COMPUTER SETUP AND DIAGNOSTICS UTILITIES
Selecting Computer Setup or Compaq Diagnostics
for Windows	15-1
Using Computer Setup	15-2
Selecting from the File Menu	15-3
Selecting from the Security Menu	15-3
Selecting from the Advanced Menu	15-4
Using Compaq Diagnostics for Windows	15-6
Displaying System Information	15-6
Running a Diagnostic Test	15-6
chapter 16
TROUBLESHOOTING
Troubleshooting Checklist	16-1
appendix A
COMPAQ CUSTOMER SUPPORT
Preparing to Call Technical Support	A-1
Worldwide Telephone Numbers	A-2
appendix B
REGULATORY NOTICES
appendix C
ELECTROSTATIC DISCHARGE
appendix D
SPECIFICATIONS
INDEX	I-1

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HP e500s manual Appendix a

Contents

Compaq Armada E500 Series Reference Guide Contents Using Suspend Standby and Hibernation Changing the Processor Performance Mode Uninstalling Modem Drivers 10-1 11-1 13-1 Appendix a Top Components Taking a Look AT ComputerTop Components Function Top Components 3Component Left Side Components Left Side Components Right Side Components Right Side Components Infrared port Composite TV-Out jack Tilt foot Right Side Components Rear Components Rear Components Bottom Components Bottom Components Status Indicator Lights Status Indicator Lights Using the Keyboard Using the Pointing DeviceIdentifying1 TouchPad Components Navigating with the TouchPad TouchPad Procedures Setting TouchPad PreferencesTask Procedure Pointing-Stick Components Task Navigating with the Pointing-Stick Pointing-Stick Procedures EasyPoint IV pointing stick model Setting Pointing-Stick Preferences Using Hotkeys Hotkeys Quick ReferenceTask Hotkeys Adjusting System Volume Switching the ImageHotkeys Quick Reference Task Press Fn+F5+M or Viewing Battery Status Setting a Power Conservation LevelAdjusting Panel Contrast Initiating Quick Controls Adjusting Brightness Displaying System InformationStretching Text Using the Embedded Numeric Keypad Togglingn the Keypad On and OffFn+Num Lk Enabling the Keypad at Startup Operating the Keypad Keys as Standard Keys Easy Access Buttons Easy Access Buttons Available on Select Models Adding Easy Access Buttons Schemes Deleting Easy Access Buttons Schemes Changing Easy Access Buttons Schemes Programming the External Keyboard Internet Buttons Disabling and Enabling the Easy Access Buttons 16Using the Keyboard Learning About Battery Packs Using Battery Packs Charging Battery Packs Using a New Battery Pack Removing the Primary Battery Pack Inserting and Removing Primary Battery Pack Inserting the Primary Battery Pack Maximizing Battery Pack Life Storing a Battery PackRecommended Battery Pack Storage Temperatures Storage Time Recycling Used Battery Packs Beeps with a Blinking Battery Charge LightSystem Beeps Turning Beeps On or Off Beeps with a Blinking Power/Suspend Light Managing Power Selecting a Power SourceRecommended Power Source Using Suspend Standby and Hibernation Task Procedure Result Using Standby Suspend and Hibernation Using Standby Suspend and Hibernation Task Procedure Result Identifying Low-Battery Conditions Managing Low-Battery Conditions If external power is available, do one of the following Resolving Low-Battery Conditions If you are charging the battery pack in the computer Charging a Battery Pack Monitoring the Charge in a Battery Pack Using the Battery Status TabTo increase the accuracy of all battery charge displays Windows 2000 Professional select Start⊕ Using the Battery Meter or Power Meter Icon Windows 95 and Windows Windows 2000 ProfessionalWindows NT Windows 2000 Professional select Using the Power or Power Meter Tab Calibrating a Battery Pack Running a Calibration Battery Number Battery Pack Location Stopping a Calibration Using Power Preferences Setting Power Preferences Windows 95 and Windows NT Procedure from Control PanelPreference Set computer to initiate Hibernation rather than Suspend Setting Power Preferences in Windows To access most power preference settings-SelectTo enable or disable Hibernation-Select the Hibernation tab Setting Power Preferences in Windows 2000 Professional Turning Auto Insert Notification On or Off Combining Performance Modes with Other Power Settings Setting SpeedStep PreferencesUsing the SpeedStep Window Changing Performance Modes Preference Procedure Setting SpeedStep Preferences Preference Procedure Using the SpeedStep Icon Conserving Battery PowerBattery Power Conservation Checklist SpeedStep Icon Tasks Conserving Battery Power in Windows Conserving Battery Power in Windows NT Conserving Battery Power in Windows 2000 Professional Bay Configuration Bay ConfigurationFunctional Bay Devices Supported Power State Caring for Removable Drives Changing the Startup Sequence with MultiBoot DualBay Devices Selecting DiskettesInserting a DualBay Device Type of Drive Diskettes Accepted Removing a DualBay Device Second Battery Pack Inserting a MultiBay Device MultiBay Devices Removing a MultiBay Device Using a Second Hard Drive Removing a CD or DVD Using the CD or DVD Drive Inserting a CD or DVD Using the LS-120 Drive Using the Third Battery PackManually Ejecting a CD or DVD Connecting the Modem Cable Using AN Internal Modem Setting up the Modem Loading a Lotus Script File Selecting Communication SoftwareWindows NT To use Lotus ccMail 7.0, Lotus Notes, or Microsoft To load a script file for Lotus Notes version 4.x or later Modem initialization string-AT&F COM port settings Configuring the ModemLoading a Microsoft MS-Mail 3.2 Remote Script File Word length-Select Using Modem Commands and Dial Modifiers Using a Country-Specific Modem Adapter Using the Modem While Traveling Internationally Selecting a Country-Specific Modem Configuration Travel Connection Checklist Reinstalling or Updating Drivers Windows 95 or Windows Uninstalling Modem Drivers Windows 95 or Windows Reinstalling or Updating Drivers Windows NTReinstalling Modem Drivers Windows 95 or Windows \Program Files\Compaq\CPQLANModem\Modem\Win9x Uninstalling Modem Drivers Windows NT Reinstalling Modem Drivers Windows NTTo uninstall modem drivers Connecting the Network Cable Connecting to a Local Area Network Turning a LAN Connection On and Off Accessing the Network at Startup To uninstall LAN drivers Reinstalling LAN and Modem Drivers Windows 95 and WindowsTo reinstall LAN drivers Uninstalling Modem and LAN Drivers Windows 95 or Windows Confirming the Network Protocol Windows 95 or Windows To reinstall modem drivers Uninstalling Modem and LAN Drivers Windows NT Reinstalling Windows NT Networking \Program Files\Compaq\CPQLANModem\Modem\NT40\Setup Reinstalling LAN Drivers Windows NT Connecting an External Monitor Connecting an External Enhanced Keyboard Connecting a Television Monitor If you are running Windows 95 or later to ensure thatIf you are running Windows NT 4.0 to ensure that Connecting a Mouse or Other External Pointing Device Connecting a Serial PrinterConnecting a Parallel Printer Connecting Infrared Equipment Enabling the Infrared Port Configuring the Infrared Port Connecting to a Docking Device Connecting USB Peripherals Using PC Cards PC Card TypesInserting a PC Card 2Using PC Cards Removing a PC Card PC Card Device Drivers Changing PC Card Settings Managing PC Card Power Zoomed VideoStopping a PC Card Identifying the Audio Components Using Audio FeaturesAudio Components Component1 Audio Components Component3 Using Internal and External Microphones Controlling Audio Volume Using Internal and External Speakers/Headphones Speaker Ports Upgrading the Computer Upgrading System MemoryChecking the Amount of Memory Inserting a Memory Expansion Board Obtaining an Optional Memory Expansion BoardThis unit only supports Sdram Remove the security screw from the bottom of the computer External cables during this step Removing a Memory Expansion Board Upgrading the Computer Attaching a Hard Drive Adapter Upgrading the Hard DriveAdding an Internal Modem Removing and Inserting the Primary Hard Drive Obtaining Customized Update Information with Info Messenger Maintenance and Travel GuidelinesObtaining Software Updates and Enhancements by Subscription Updating the System Updating the System ROM Displayingn the Version of the Installed System ROM Obtaining a System ROM Installing a System ROM from a Diskette Caring for the Computer Reinstalling Software Traveling with the Computer Preparing the Computer for Shipping or Travel Voltage converter kit sold for appliances Types of Security Security Features Using the Cable Lock Establishing the Power-On Password Using the Power-On Password Entering a Power-On Password Country Key Character Changing the Power-On Password If You Forget Your Power-On Password Deleting the Power-On Password Using Quick Controls Using the Setup Password Establishing the Setup PasswordEnabling Quick Controls F10 Entering the Setup Password Deleting the Setup Password Changing the Setup Password DriveLock Overview Enabling and Disabling Devices User and Master Passwords Overview Enter Establishing DriveLock Protection Changing the User or Master Password Removing DriveLock Protection Select Protection Disable Type your current master password Setting Port Security Setting Boot Start-Up SecurityCompaq Computer Security Windows 2000 Professional Displaying or Entering System Information Intelligent Manageability Overview Intelligent Manageability Asset Management Fault Management Alerts Fault Management Security Management Configuration Management Selecting Computer Setup or Compaq Diagnostics for Windows Computer Setup Diagnostics Utilities Using Computer Setup Selecting from the Security Menu Selecting from the File MenuBegin here To do this Selecting from the Advanced Menu Selecting from the Advanced Menu Begin hereBegin here To do this Selecting from the Advanced Menu Begin here To do this Running a Diagnostic Test Using Compaq Diagnostics for Windows Computer Setup and Diagnostics Utilities Troubleshooting Checklist Troubleshooting Solving Audio Problems Solving Basic ProblemsPage CONFIG.SYS Ensure that microphone is Problem Possible Cause Solution Solving Battery Problems Solving Battery Problems Possible Cause Solution Solving CD Drive Problems Solving DVD Drive Problems Solving DVD Problems Solving Diskette and SuperDisk LS-120 Drive Problems Drive at all times in case of errors or failures Solving Hard Drive Problems Solving Hardware Installation Problems Solving Infrared Problems Solving Infrared Problems Possible Cause Solution AOL Solving Internet Problems Solving LAN Problems Solving Keyboard Problems Solving LAN Problems Possible Cause Solution Solving Memory Problems Cabs Solving Microsoft Software Problems ATX3DT Solving Modem Problems Solving Modem Problems Possible Cause Solution Excess Line ATS10=150, then press Solving Modem Problems Possible Cause Solution Solving Modem Problems Possible Cause Solution Solving PC Card Problems Solving PC Card Problems Possible Cause Solution Compaq-qualified PC Cards Solving Pointing Device Problems Solving Power Problems Solving Printer Problems Solving Product Key Problems Solving Screen Problems Solving Screen Problems Without saving your Solving Software Application Problems Solving USB Problems Preparing to Call Technical Support Compaq Customer Support Worldwide Telephone Numbers Worldwide Telephone NumbersCountry Location Code Telephone Number Worldwide Telephone Numbers Indonesia General Information United States Regulatory Agency Series Numbers Regulatory Notices Federal Communications Commission Notice ModificationsCables Avis Canadien Canadian Notice European Notice Japanese Notice German Ergonomics NoticeAirline Travel Notice Energy Star Compliance Battery Notice Power Cords Laser SafetyCdrh Regulations Laser Information Regulations Governing Use of Modems Safety Precautions for Modems Telephone Consumer Protection Act Canadian Regulations Governing Use of Modems New Zealand Modem Statements Macrovision Corporation Notice When Installing Internal Components When Handling Removable DrivesElectrostatic Discharge Preventing Electrostatic Discharge Grounding Methods Electrical Ratings for AC Adapter Pecifications Index Index 2Index Index 4Index Index Changing Index 8Index SpeedStep Icon TouchPad Zoomed video