HP e500s manual Ensure that microphone is

Solving Audio Problems	Continued
Problem	Possible Cause	Solution
External microphone	You are using the	Check to see if you are
does not work	wrong type of	using a monophonic
	microphone or	electret condenser
	microphone plug	microphone with a
	for the computer.	3.5-mm plug.
	The microphone may	Ensure that the
	not be connected	microphone plug is
	properly.	properly connected to the
		microphone line-in jack.
	Sound source not	Ensure that microphone is
	selected.	selected as the recording
		source in Control Panelà
		Multimedia and that the
		recording level is
		adjusted.
No sound is coming	Audio settings are not	Check the game
from the game	set correctly.	program’s audio settings.
program
	Volume on the	Adjust the speaker volume
	computer is turned	control.
	down.
	Headphones are	Use or disconnect the
	connected.	headphones.
No sound is coming	Volume or mixing	Adjust volume of stereo
from the head-	controls are set	speakers using the
phones	incorrectly.	volume controls.
		Use the volume control
		and mixing features
		available in Control
		PanelàMultimedia.
	Sound source not	Verify that the sound
	selected.	source is selected in
		Control Panelà
		Multimedia.
	The headphones are	Check the connection.
	connected to the wrong
	jack.
		Continued

Troubleshooting 16-5