![](/images/new-backgrounds/1307992/307992305x1.webp)
Solving Audio Problems | Continued |
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Problem | Possible Cause | Solution |
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External microphone | You are using the | Check to see if you are |
does not work | wrong type of | using a monophonic |
| microphone or | electret condenser |
| microphone plug | microphone with a |
| for the computer. | |
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| The microphone may | Ensure that the |
| not be connected | microphone plug is |
| properly. | properly connected to the |
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| microphone |
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| Sound source not | Ensure that microphone is |
| selected. | selected as the recording |
|
| source in Control Panelà |
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| Multimedia and that the |
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| recording level is |
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| adjusted. |
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No sound is coming | Audio settings are not | Check the game |
from the game | set correctly. | program’s audio settings. |
program |
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| Volume on the | Adjust the speaker volume |
| computer is turned | control. |
| down. |
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| Headphones are | Use or disconnect the |
| connected. | headphones. |
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No sound is coming | Volume or mixing | Adjust volume of stereo |
from the head- | controls are set | speakers using the |
phones | incorrectly. | volume controls. |
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| Use the volume control |
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| and mixing features |
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| available in Control |
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| PanelàMultimedia. |
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| Sound source not | Verify that the sound |
| selected. | source is selected in |
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| Control Panelà |
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| Multimedia. |
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| The headphones are | Check the connection. |
| connected to the wrong |
|
| jack. |
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| Continued |
Troubleshooting