Solving Modem Problems Continued
Problem | Possible Cause | Solution |
Fax transmissions | The wrong printer | Verify that you have |
do not work. | driver is selected. | selected the correct |
|
| printer driver. |
|
|
|
Characters are | There is noise in the | Request a telephone |
garbled/transfer | telephone line. | line filter from your local |
rates are slow |
| telephone service |
|
| provider. |
|
|
|
| Settings on the | Use the same parity, |
| sending and | modem speed, word |
| receiving modem do | length, and stop bits |
| not match. | settings on both |
|
| modems. |
|
|
|
| The error correction | Disable error correction |
| feature of your | (&KO) and data |
| modem software is | compression (&MO) |
| interfering. | using AT commands. |
|
| NOTE: To access AT |
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| commands and |
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| instructions for using |
|
| them, select |
|
| StartàCompaq |
|
| Information Centerà |
|
| Modem Commands. |
|
|
|
|
| Continued |
Troubleshooting
