HP e500s manual Solving Keyboard Problems, Solving LAN Problems

Solving Keyboard Problems

Problem	Possible Cause	Solution
Embedded numeric	Num Lock function is	Press Fn+Num Lk to
keypad on the	off.	enable the embedded
computer keyboard		numeric keypad.
is disabled
Screen is on and	You initiated	Enter your power-on
keyboard is locked	QuickLock.	password to exit
		QuickLock.
External keyboard	You connected the	Turn off the computer,
does not work	external keyboard	reconnect the external
	while the computer	keyboard, then turn on the
	was still turned on.	computer.

Solving LAN Problems

Problem	Possible Cause	Solution
Cannot connect to the	Modem/NIC card is not	Verify that the modem and NIC
network.	configured or LAN cable is	software has been installed. If
	not connected to the	not, refer to the sections on
	network.	updating or reinstalling
		drivers.
		Check that the LAN cable is
		connected to the RJ-45
		connector of the NIC and to the
		network.
		Go to Device Manager and
		verify that the network adapter
		has been properly installed
		and configured by checking to
		see that the:
		n Network Adapter is
		listed.
		n Proper Network Client is
		selected.
		n Correct network
		protocols are enabled.
		n Bindings are assigned
		to the NIC adapter.
		n Network Domain or
		Workgroup is listed.
		Contact your Network
		Administrator to verify your
		proper network configuration.
		Continued

Troubleshooting 16-19