Solving Product Key Problems
Problem | Possible Cause | Solution |
Product Key is not | Incorrect or | Ensure that you have |
accepted | incomplete Product | typed the correct Product |
| Key. | Key for the application or |
|
| operating system that |
|
| you are installing. |
|
| Windows 95— The |
|
| Product Key is located |
|
| on the bottom side of the |
|
| computer. |
|
| Windows NT 4.0, |
|
| Windows 98, and |
|
| Windows 2000 |
|
| Professional— The |
|
| Product Key appears on |
|
| the screen during |
|
| software setup. You must |
|
| accept the License |
|
| Agreement to continue. |
|
| For other application |
|
| suites, check the |
|
| respective |
|
| documentation or CD for |
|
| the Product Key. Not all |
|
| applications will require |
|
| you to enter a Product |
|
| Key. |
|
|
|
Troubleshooting
