Solving Screen Problems | Continued |
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Problem | Possible Cause | Solution |
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Screen is blank and | The computer has |
no lights are on | either entered |
| Hibernation or, if |
| Hibernation is |
| disabled, the battery |
| pack has discharged |
| without saving your |
| information. |
Connect the computer to an external power source.
Charge the battery pack.
Replace the battery pack with a fully charged battery pack.
Screen is blank and | QuickLock and | Type your |
keyboard is locked | QuickBlank were | password to unlock the |
| initiated. These | keyboard and pointing |
| security features lock | device and return the |
| the keyboard and | information to the |
| pointing device and | screen. |
| clear the screen. |
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|
Screen is blank and | External monitor was | Press Fn+F4 on the |
external monitor | turned on before the | computer keyboard to |
displays information | computer was turned | switch from the external |
| on. | monitor to the computer |
|
| display. |
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|
Information does not | External monitor was | Place the computer in |
display on the | connected after the | Suspend by pressing the |
external monitor | computer was turned | suspend button. Be sure |
| on. | the external monitor is |
|
| connected and turned |
|
| on, then press the |
|
| suspend button to exit |
|
| Suspend. |
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The computer does not recognize the correct display type.
Click the Settings tab in Display Properties. Click Change Display Type and reselect your display type, then restart the computer.