United States | HP e500s guide

Worldwide Telephone Numbers Continued

	Country
Location	Code		Telephone Number

United States
Technical Support*			1-800-OKCOMPAQ
			(1-800-652-6672)

Uruguay
Call Center	541		14 704 3800

Venezuela
General Information	+582		953 9705

Vietnam
Technical Support	84		4 823 0322

*Indicates domestic numbers not available internationally.

A-6Compaq Customer Support

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HP e500s manual United States

Contents

Compaq Armada E500 Series Reference Guide Contents Using Suspend Standby and Hibernation Changing the Processor Performance Mode Uninstalling Modem Drivers 10-1 11-1 13-1 Appendix a Top Components Taking a Look AT ComputerTop Components Function Top Components 3Component Left Side Components Left Side Components Right Side Components Right Side Components Right Side Components Infrared port Composite TV-Out jack Tilt foot Rear Components Rear Components Bottom Components Bottom Components Status Indicator Lights Status Indicator Lights Identifying1 TouchPad Components Using the KeyboardUsing the Pointing Device Task Procedure Navigating with the TouchPad TouchPad ProceduresSetting TouchPad Preferences Pointing-Stick Components Navigating with the Pointing-Stick Pointing-Stick Procedures Task Setting Pointing-Stick Preferences EasyPoint IV pointing stick model Task Hotkeys Using HotkeysHotkeys Quick Reference Hotkeys Quick Reference Task Switching the ImageAdjusting System Volume Press Fn+F5+M or Adjusting Panel Contrast Setting a Power Conservation LevelViewing Battery Status Initiating Quick Controls Stretching Text Adjusting BrightnessDisplaying System Information Fn+Num Lk Using the Embedded Numeric KeypadTogglingn the Keypad On and Off Operating the Keypad Keys as Standard Keys Enabling the Keypad at Startup Easy Access Buttons Available on Select Models Easy Access Buttons Adding Easy Access Buttons Schemes Changing Easy Access Buttons Schemes Deleting Easy Access Buttons Schemes Disabling and Enabling the Easy Access Buttons Programming the External Keyboard Internet Buttons 16Using the Keyboard Using Battery Packs Learning About Battery Packs Using a New Battery Pack Charging Battery Packs Inserting and Removing Primary Battery Pack Removing the Primary Battery Pack Inserting the Primary Battery Pack Recommended Battery Pack Storage Temperatures Storing a Battery PackMaximizing Battery Pack Life Storage Time System Beeps Recycling Used Battery PacksBeeps with a Blinking Battery Charge Light Beeps with a Blinking Power/Suspend Light Turning Beeps On or Off Recommended Power Source Managing PowerSelecting a Power Source Using Suspend Standby and Hibernation Using Standby Suspend and Hibernation Task Procedure Result Using Standby Suspend and Hibernation Task Procedure Result Managing Low-Battery Conditions Identifying Low-Battery Conditions Resolving Low-Battery Conditions If external power is available, do one of the following Charging a Battery Pack If you are charging the battery pack in the computer To increase the accuracy of all battery charge displays Monitoring the Charge in a Battery PackUsing the Battery Status Tab Using the Battery Meter or Power Meter Icon Windows 2000 Professional select Start⊕ Windows NT Windows 95 and WindowsWindows 2000 Professional Using the Power or Power Meter Tab Windows 2000 Professional select Calibrating a Battery Pack Battery Number Battery Pack Location Running a Calibration Stopping a Calibration Using Power Preferences Preference Setting Power Preferences Windows 95 and Windows NTProcedure from Control Panel Set computer to initiate Hibernation rather than Suspend To enable or disable Hibernation-Select the Hibernation tab Setting Power Preferences in WindowsTo access most power preference settings-Select Setting Power Preferences in Windows 2000 Professional Turning Auto Insert Notification On or Off Using the SpeedStep Window Setting SpeedStep PreferencesCombining Performance Modes with Other Power Settings Changing Performance Modes Setting SpeedStep Preferences Preference Procedure Preference Procedure Battery Power Conservation Checklist Conserving Battery PowerUsing the SpeedStep Icon SpeedStep Icon Tasks Conserving Battery Power in Windows Conserving Battery Power in Windows 2000 Professional Conserving Battery Power in Windows NT Functional Bay Devices Supported Power State Bay ConfigurationBay Configuration Caring for Removable Drives Changing the Startup Sequence with MultiBoot Inserting a DualBay Device Selecting DiskettesDualBay Devices Type of Drive Diskettes Accepted Second Battery Pack Removing a DualBay Device MultiBay Devices Inserting a MultiBay Device Using a Second Hard Drive Removing a MultiBay Device Using the CD or DVD Drive Inserting a CD or DVD Removing a CD or DVD Manually Ejecting a CD or DVD Using the LS-120 DriveUsing the Third Battery Pack Using AN Internal Modem Connecting the Modem Cable Setting up the Modem Windows NT Selecting Communication SoftwareLoading a Lotus Script File To use Lotus ccMail 7.0, Lotus Notes, or Microsoft To load a script file for Lotus Notes version 4.x or later Loading a Microsoft MS-Mail 3.2 Remote Script File Configuring the ModemModem initialization string-AT&F COM port settings Word length-Select Using Modem Commands and Dial Modifiers Using the Modem While Traveling Internationally Using a Country-Specific Modem Adapter Selecting a Country-Specific Modem Configuration Reinstalling or Updating Drivers Windows 95 or Windows Travel Connection Checklist Reinstalling Modem Drivers Windows 95 or Windows Reinstalling or Updating Drivers Windows NTUninstalling Modem Drivers Windows 95 or Windows \Program Files\Compaq\CPQLANModem\Modem\Win9x To uninstall modem drivers Uninstalling Modem Drivers Windows NTReinstalling Modem Drivers Windows NT Connecting to a Local Area Network Connecting the Network Cable Accessing the Network at Startup Turning a LAN Connection On and Off To reinstall LAN drivers Reinstalling LAN and Modem Drivers Windows 95 and WindowsTo uninstall LAN drivers Uninstalling Modem and LAN Drivers Windows 95 or Windows To reinstall modem drivers Confirming the Network Protocol Windows 95 or Windows Uninstalling Modem and LAN Drivers Windows NT Reinstalling Windows NT Networking Reinstalling LAN Drivers Windows NT \Program Files\Compaq\CPQLANModem\Modem\NT40\Setup Connecting an External Enhanced Keyboard Connecting an External Monitor If you are running Windows NT 4.0 to ensure that Connecting a Television MonitorIf you are running Windows 95 or later to ensure that Connecting a Parallel Printer Connecting a Mouse or Other External Pointing DeviceConnecting a Serial Printer Connecting Infrared Equipment Configuring the Infrared Port Enabling the Infrared Port Connecting USB Peripherals Connecting to a Docking Device Inserting a PC Card Using PC CardsPC Card Types 2Using PC Cards Removing a PC Card Changing PC Card Settings PC Card Device Drivers Stopping a PC Card Managing PC Card PowerZoomed Video Audio Components Using Audio FeaturesIdentifying the Audio Components Component1 Using Internal and External Microphones Audio Components Component3 Using Internal and External Speakers/Headphones Controlling Audio Volume Speaker Ports Checking the Amount of Memory Upgrading the ComputerUpgrading System Memory This unit only supports Sdram Obtaining an Optional Memory Expansion BoardInserting a Memory Expansion Board Remove the security screw from the bottom of the computer External cables during this step Removing a Memory Expansion Board Upgrading the Computer Adding an Internal Modem Upgrading the Hard DriveAttaching a Hard Drive Adapter Removing and Inserting the Primary Hard Drive Obtaining Software Updates and Enhancements by Subscription Maintenance and Travel GuidelinesObtaining Customized Update Information with Info Messenger Updating the System Displayingn the Version of the Installed System ROM Updating the System ROM Installing a System ROM from a Diskette Obtaining a System ROM Reinstalling Software Caring for the Computer Preparing the Computer for Shipping or Travel Traveling with the Computer Voltage converter kit sold for appliances Security Features Types of Security Using the Cable Lock Using the Power-On Password Establishing the Power-On Password Entering a Power-On Password Changing the Power-On Password Country Key Character Deleting the Power-On Password If You Forget Your Power-On Password Using Quick Controls Enabling Quick Controls Using the Setup PasswordEstablishing the Setup Password Entering the Setup Password F10 Changing the Setup Password Deleting the Setup Password Enabling and Disabling Devices DriveLock Overview User and Master Passwords Overview Establishing DriveLock Protection Enter Changing the User or Master Password Select Protection Disable Type your current master password Removing DriveLock Protection Compaq Computer Security Windows 2000 Professional Setting Port SecuritySetting Boot Start-Up Security Displaying or Entering System Information Intelligent Manageability Intelligent Manageability Overview Asset Management Fault Management Fault Management Alerts Configuration Management Security Management Computer Setup Diagnostics Utilities Selecting Computer Setup or Compaq Diagnostics for Windows Using Computer Setup Begin here Selecting from the File MenuSelecting from the Security Menu To do this Begin here To do this Selecting from the Advanced MenuSelecting from the Advanced Menu Begin here Selecting from the Advanced Menu Begin here To do this Using Compaq Diagnostics for Windows Running a Diagnostic Test Computer Setup and Diagnostics Utilities Troubleshooting Troubleshooting Checklist Solving Basic Problems Solving Audio ProblemsPage CONFIG.SYS Ensure that microphone is Problem Possible Cause Solution Solving Battery Problems Solving Battery Problems Possible Cause Solution Solving CD Drive Problems Solving DVD Drive Problems Solving DVD Problems Solving Diskette and SuperDisk LS-120 Drive Problems Drive at all times in case of errors or failures Solving Hard Drive Problems Solving Hardware Installation Problems Solving Infrared Problems Solving Infrared Problems Possible Cause Solution Solving Internet Problems AOL Solving Keyboard Problems Solving LAN Problems Solving LAN Problems Possible Cause Solution Solving Memory Problems Solving Microsoft Software Problems Cabs Solving Modem Problems ATX3DT Solving Modem Problems Possible Cause Solution Excess Line ATS10=150, then press Solving Modem Problems Possible Cause Solution Solving Modem Problems Possible Cause Solution Solving PC Card Problems Solving PC Card Problems Possible Cause Solution Compaq-qualified PC Cards Solving Pointing Device Problems Solving Power Problems Solving Printer Problems Solving Product Key Problems Solving Screen Problems Solving Screen Problems Without saving your Solving Software Application Problems Solving USB Problems Compaq Customer Support Preparing to Call Technical Support Country Location Code Telephone Number Worldwide Telephone NumbersWorldwide Telephone Numbers Worldwide Telephone Numbers Indonesia General Information United States Regulatory Notices Regulatory Agency Series Numbers Cables Federal Communications Commission NoticeModifications Canadian Notice Avis Canadien Airline Travel Notice European NoticeJapanese Notice German Ergonomics Notice Battery Notice Energy Star Compliance Cdrh Regulations Power CordsLaser Safety Laser Information Safety Precautions for Modems Regulations Governing Use of Modems Telephone Consumer Protection Act Canadian Regulations Governing Use of Modems New Zealand Modem Statements Macrovision Corporation Notice Electrostatic Discharge When Handling Removable DrivesWhen Installing Internal Components Preventing Electrostatic Discharge Grounding Methods Pecifications Electrical Ratings for AC Adapter Index Index 2Index Index 4Index Index Changing Index 8Index SpeedStep Icon TouchPad Zoomed video