EM_550_G2.book Seite 63 Donnerstag, 27. November 2003 1:33 13

Troubleshooting

Error checklist

Problem

Possible cause

Possible solution

 

 

 

No operation indication

No mains connection

Check the connections of the mains

 

 

cable

 

 

 

No RF signal

Transmitter and receiver are not on

Set transmitter and receiver to the

 

the same channel

same channel

 

 

 

 

Transmitter is out of range

Check the squelch threshold setting

 

 

(see “Adjusting the squelch

 

 

threshold” on page 58) or

 

 

reduce the distance between

 

 

transmitter and receiving antenna

 

 

 

RF signal available,

Transmitter is muted (“MUTE”)

Deactivate the muting function

no audio signal,

 

(see operating manual of the

“MUTE” display appears on the

 

transmitter)

display panel

 

 

Receiver’s squelch threshold is

See “Adjusting the squelch

 

 

adjusted too high

threshold” on page 58

 

 

 

 

Transmitter doesn’t transmit a

Switch the pilot tone transmission

 

pilot tone

on the transmitter on or

 

 

switch the pilot tone evaluation on

 

 

the receiver off

 

 

 

 

Transmitter sensitivity is adjusted

Adjust the transmitter sensitivity

 

too low

correctly

 

 

 

Audio signal has a high level of

Receiver’s AF output level is

See “Adjusting the audio output

background noise

adjusted too low

level” on page 58

 

 

 

 

Transmitter sensitivity is adjusted

Adjust the transmitter sensitivity

 

too high

correctly

 

 

 

Audio signal is distorted

Receiver’s AF output level is

See “Adjusting the audio output

 

adjusted too high

level” on page 58

 

 

 

No access to a certain channel

During scanning, an RF signal has

See “Scanning the channel banks for

 

been detected on this channel and

free channels” on page 57

 

the channel has been locked

 

 

 

 

 

During scanning, a transmitter of

See “Multi-channel operation” on

 

your system operating on this

page 58

 

channel has not been switched off

 

 

 

 

During the soundcheck, only one

One of the antennas is not

Check the antenna connections

diversity display (I or II) appears on

connected correctly

 

the display panel

 

 

 

 

 

If problems occur that are not listed in the above table or if the problems cannot be solved with the proposed solutions, please contact your local Sennheiser agent for assistance.

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Sennheiser EM 550 G2 manual Troubleshooting, Error checklist