If a problem occurs ...

Problem

Possible cause

Possible solutions

Page

Sound only

Audio cable is defective

Replace the audio

–

on one ear

 

cable

 

 

Audio cable is not properly

Check the plug

12

 

connected

connection

 

 

 

 

 

Sound is

Signal of the sound source

Reduce the volume

–

distorted

is distorted

of the sound source

 

 

 

Reduce the volume

21

 

 

by pressing the

 

 

 

VOLUME – button ￿

 

 

 

on the headphones

 

 

 

 

 

Multi-

Signal of the sound source

Turn the

22

function

is too strong

VOLUME control ￿

 

LED ￿ on

 

on the transmitter

 

the trans-

 

counter-clockwise

 

mitter

 

Reduce the volume

22

flashes or

 

 

of the sound source

 

lights up

 

 

 

 

 

red

 

 

 

 

 

 

Other problems

 

 

 

 

 

 

Problem

Possible cause

Possible solution

Page

 

 

 

 

The

No mains connection

Check the connection

13

transmitter

 

of the power supply

 

cannot be

 

unit to the

 

switched on

 

transmitter and to

 

 

 

the mains

 

 

 

 

 

Headphone

Rechargeable batteries are

Recharge the

16

s cannot be

flat

rechargeable

 

switched on

 

batteries

 

 

 

 

 

 

Rechargeable batteries are

Remove the

15

 

inserted the wrong way

rechargeable

 

 

round

batteries and

 

 

 

reinsert them again.

 

 

 

Observe correct

 

 

 

polarity

 

 

 

 

 

Operating

Rechargeable batteries are

Replace the

14/15

time

exhausted

rechargeable

 

decreases

 

batteries

 

 

 

 

 

If a problem occurs that is not listed in the above table or if the problem cannot be solved with the proposed solutions, please contact your local Sennheiser partner for assistance.

To find a Sennheiser partner in your country, search at

www.sennheiser.com.

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