Troubleshooting

Error checklist

Problem

Possible cause

Possible solution

 

 

 

No

Batteries are flat or

Replace the

operation

accupack is flat

batteries or

indication

 

recharge the

 

 

accupack

 

 

 

No RF signal

Transmitter and

Set transmitter and

 

receiver are not on

receiver to the same

 

the same channel

channel

 

 

 

 

Transmitter is out of

Check the squelch

 

range

threshold setting

 

 

or reduce the

 

 

distance between

 

 

transmitter and

 

 

receiving antenna

 

 

 

RF signal

Transmitter is muted

Deactivate the

available,

(MUTE)

muting function

no audio

 

 

Receiver’s squelch

Reduce the squelch

signal,

threshold is adjusted

threshold

“MUTE”

too high

 

display

 

 

 

Transmitter doesn’t

Activate the pilot

appears on

the display

transmit a

tone transmission

panel

pilot tone

 

 

 

 

 

 

Audiosignal

Transmitter

See “Adjusting the

has a high

sensitivity is

sensitivity” on

level of

adjusted too low

page 20

background

 

 

Receiver’s AF output

Increase the audio

noise

level is adjusted too

output level

 

 

low

 

 

 

 

Audiosignal

Transmitter

See “Adjusting the

is distorted

sensitivity is

sensitivity” on

 

adjusted too high

page 20

 

 

 

 

Receiver’s AF output

Reduce the AF

 

level is adjusted too

output level

 

high

 

 

 

 

If problems occur that are not listed in the above table or if the problems cannot be solved with the proposed solutions, please contact your local Sennheiser agent for assistance.

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Sennheiser SKP 500 manual Troubleshooting, Error checklist